Administration guides
The administrator role
- description Register for company administrator training
- description Admin quick start guide for Brainshark
Setup, branding, and global settings
- description Customize Brainshark’s logo and accent colors
- description Create tags
- description Configure player and viewer settings
- description Configure general company settings
- description Configure the company Scorecards settings
- See all 16 articles
User and group management
- description Assign managers to a group
- description Manage user access statuses
- description Organize users with groups
- description Assign administrative roles to users
- description Assign roles and privileges to a user
- See all 7 articles
Content and folder administration
- description Request a cross-company content copy
- description Feature a presentation on the content portal
- description Designate a content approval folder
- description Build a folder hierarchy
- description Assign folder permissions to users or groups
- See all 9 articles
Security and authentication
- description Configure Single Sign-On (SSO) with Microsoft Entra
- description Manage global password requirements and set session timeout
- description Enable IP restrictions
- description Reset a user password
- description Manage locked user accounts
Learning administration
- description Enable learning badges
- description Manage student enrollments
- description Configure auto-enrollment rules
- description Customize learning email templates
- description Build a knowledge and skills library
- See all 6 articles
Coaching and Roleplay administration
- description Customize AI Roleplay partner communication style
- description Understand Roleplay Partner communication styles
- description Set default coaching score criteria
- description Manage coaching leaderboards
- description Configure Virtual Coach evaluation criteria
- See all 6 articles
Reporting and Scorecards
- description Manage Scorecards access and hierarchy views
- description Export Scorecard report data via SFTP
- description Run standard reports
- description Integrate external KPIs into Scorecards
- description View site statistics and storage usage
- See all 6 articles
Integrations and API
- description Set up the Seismic integration
- description Integrate Brainshark with Highspot
- description Install the Brainshark CRM Connector for Salesforce