Establish standard grading categories, descriptions, and percentage weights for your coaching activities by setting the default score criteria. This helps you ensure consistency across manual reviewer feedback and controls how much activity creators can modify the grading rubric.

See how it looks

Key features

• Establish standard categories for reviewer feedback
• Define specific descriptions and percentage weights for each category
• Lock criteria to prevent activity creators from making changes
• Control whether coaches can add or remove categories

You need this to succeed

• Plan: Bigtincan Basic Content, Bigtincan Content, Bigtincan Elite, Bigtincan Essential, Bigtincan Standard, Bigtincan Standard Plus
• Permissions: Company Administrator

Do this step by step

1. Click your user icon in the top right corner and select Administration.
2. In the left menu, click Coaching and select Score Criteria.
3. In the top section, set the maximum number of feedback categories allowed per activity, including both default and custom categories. The limit is 25.
4. In the Creator permissions section, choose whether creators can change default category titles and/or add, edit, or remove categories. If you allow creators to add, edit, or remove categories, they can also change category weights.
5. In the Default feedback categories section, you can change the title, description, and the weight assigned to each category.
6. To create a new evaluation criterion, click the + icon.
   1. Enter a category name in the Title field.
   2. Type an explanation in the Description field to tell reviewers how the response is graded or what to look for.
   3. Enter a percentage in the Weight field to determine how much this category counts toward the overall score. The weights of all categories should add up to 100%.
7. To prevent creators from modifying a category, enable the toggle under the lock icon.
8. To delete a category, select the checkbox next to it, then click the trash icon.
9. Click Save when done.