Customize the AI Roleplay Partner's communication style to fine-tune the virtual customer's behavior with your sellers. By adjusting these settings, you can tailor the realistic practice scenarios to specific sales situations, ensuring your representatives are prepared to handle diverse client interactions and varying levels of complexity.

See how it looks

Key features

• Select predefined communication styles like the Skeptical Analyst or Direct Negotiator
• Adjust the natural speech level to control speech polish and formality
• Set the education level to dictate vocabulary complexity and reasoning approach
• Modify the difficulty level to increase conversation complexity and pushback

You need this to succeed

• Plan: Bigtincan Elite, Bigtincan Readiness, or Bigtincan RolePlayAI
• Permissions: Activity Creator, Head Coach, or Company Administrator

Do this step by step

1. Click the Coaching tab and create a new Roleplay Activity or edit an existing one.
2. Go to the Scenario tab, locate the AI Roleplay partner section.

3. Click the Communication style drop-down menu and select a baseline personality.

   Note: The communication style remains the foundation of the virtual partner's personality. If you do not enable advanced settings, the partner uses the standard behavior for this style.

   Learn more about standard virtual partner communication styles.

4. Enable the Advanced Settings toggle located directly below the communication style selection.
5. Select a Natural speech level from the drop-down menu to adjust speech polish and formality.
6. Select an Education Level from the drop-down menu to adjust vocabulary complexity.
7. Select a Difficulty Level from the drop-down menu to control the conversation challenge.
8. Click Save to apply your settings.