Admin
Setup & Settings
- description How to Configure Entra/Azure for Brainshark SSO integration
- description Why can I still view a presentation from the URL link after it has been made inactive?
- description Why am I unable to locate a folder to move content to it?
- description Can I edit the text body of the completion certificate emails?
- description How can I feature a presentation on the Content Portal Screen?
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User & Group Management
- description Why does the Admins link on main Administrator page bring me to the Manage users page?
- description How to Determine the Different Brainshark Administration Processes Available
- description What is a Folder Administrator?
- description Editing Folder Permissions
- description What is an ‘Enhanced Folder Administrator’?
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Coaching & Machine Analysis
- description RolePlayAI Advanced Settings
- description RolePlayAI Communication Style Guide
- description RolePlay Scenario Setup Guide - Existing Customer - (B2C)
- description RolePlay Scenario Setup Guide - Prospect Individual
- description RolePlay Scenario Setup Guide - Existing Customer (B2B)
- See all 26 articles
Learning
- description Brainshark Learning Invitation Logic
- description Why am I receiving the message ' Course has external content and URL is not provided' when e-mailing invitation links?
- description Utilizing Due Dates with Learning Content
- description How do I allow the use of background audio in my company's presentations?
- description How do I archive a course or curriculum in Learning?
- See all 12 articles
Scorecards & Reporting
- description How do I add a notes panel in Scorecards?
- description Using SFTP Data Export with Scorecards Snapshots
- description How do I use the Optional Directory field when running a report to FTP or SFTP server.?
- description Why is the All Enrollments total not equal to the sum of the Completed and Incomplete columns in Scorecards?
- description How do I view the Reviewer Feedback & Ratings pop-up panel in Scorecards?
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Integrations & API
- description How can Brainshark be Integrated in Highspot?
- description Salesforce tracking Brainshark Views using link in Email Template
- description Salesforce Mobile App Network Test
- description Brainshark could not load configuration information from Salesforce Error
- description Can I allow access to Scorecards within Salesforce?
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- description How to Change the Author of a Presentation
- description How do I move content to a new folder?
- description How to Register into the Brainshark Company Administrator Training
- description How to Add a Custom Certificate to your Brainshark Site
- description How do I edit a Presentation Expiration Email?