FAQs

description Why does my SCORM course in my LMS open a new browsing window?
description Why is my curriculum listed as Incomplete but all the courses are marked as Complete?
description How is Related Content determined?
description Why can I not see all my folders in the Edit menu for Manage Content?
description How Do I Send a Calendar Invite With a Course Session Invitation?
description Can I remove a student who completed a Course or Curriculum from enrollment?
description Can I generate a Brainshark URL before I create content?
description Can I remove student enrollments by removing their group from a course or curriculum?
description Why can't coaching activity participants use screen recordings or submit documents on a mobile device?
description Can Coaching Activities be cross-company copied?
description How do I edit a group name?
description Can you report on who opened an attachment?
description Why did I not receive a view receipt after I viewed content I created?
description Can I enroll multiple students that are not in a group at once?
description How do I add an Additional Company Administrator to my Account?
description Can I delete comments on Courses and Curriculums left by other students?
description Will editing a question slide in a course reset students' enrollment status?
description Can I undo my changes and revert back to an older version of Brainshark content?
description What are Learning Badges?
description Recommendations for videos uploaded to Brainshark or recorded in Brainshark
description What is the difference between “Replace PowerPoint Slides” and “Merge Content”?
description Can multiple people author the same presentation?
description Can guest authors record audio to a presentation after it has been converted to a course?
description What is 'Auto Enrollment'?
description What is the difference between the Enrollment expiration and Due dates in the course/ curriculum Information Tab?
description Why am I unable to see the thumbnail image in my email?