Skip to main content
Submit a Ticket
Search our knowledge base for answers to common questions.
How to grant login access to Brainshark for Salesforce Assistance
How To Set Reminders to Enrolled Students with New Learning UI
How do I register in the Brainshark Scorecard Certification?
How much storage space does my company have in Brainshark?
How do I join a Zoom meeting?
See all 56 articles
Is Brainshark available in languages other than English?
How do I access my completion certificates in Learning?
Why am I having issues viewing content in Mainland China?
Can I use SmartArt in my presentations?
Why am I unable to view or hear Brainshark presentations?
See all 117 articles
Error: The presentation you have selected is not currently active
Error: "Cannot connect to server" when attempting to view a Brainshark presentation
Completion Criteria Changes
How do I Set Expiration Dates for Presentations?
How do I locate inactive content?
See all 7 articles
Navigating Brainshark Coaching
Quick Tip: Rate of Speech on Automated Feedback?
Minimum video resolution requirements for Coaching submissions
ADA and Section 508 Compliance
Support for Mac's Keynote
Google Chrome 80 Update
How to capture a SAML Trace in Chrome
Soporte en Español
See all 9 articles