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Users

How-Tos

  • How to grant login access to Brainshark for Salesforce Assistance
  • How to Download Content in Brainshark
  • How To Set Reminders to Enrolled Students with New Learning UI
  • How do I register in the Brainshark Scorecard Certification?
  • How much storage space does my company have in Brainshark?
  • See all 58 articles

FAQs

  • Is Brainshark available in languages other than English?
  • What's the difference between a presentation and a course?
  • How do I access my completion certificates in Learning?
  • Why am I having issues viewing content in Mainland China?
  • Can I use SmartArt in my presentations?
  • See all 123 articles

Content

  • Error: The presentation you have selected is not currently active
  • Error: "Cannot connect to server" when attempting to view a Brainshark presentation
  • Completion Criteria Changes
  • How do I Set Expiration Dates for Presentations?
  • How do I locate inactive content?
  • See all 7 articles

Coaching

  • Navigating Brainshark Coaching
  • Quick Tip: Rate of Speech on Machine Analysis
  • Minimum video resolution requirements for Coaching submissions

System

  • Brainshark UI Updates
  • ADA and Section 508 Compliance
  • Support for Mac's Keynote
  • Google Chrome 80 Update
  • How to capture a SAML Trace in Chrome
  • See all 9 articles
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  • 1-617-981-7557
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