When recording in Brainshark's tools your microphone must be enabled although it can be muted.
We recommend uploading videos with these ranges in mind (these are what work best but are not hard limits):
- Video Bitrate 512kbps-3000kbps
- Audio Bitrate 48kbps-128kbps
- Resolution 180p-720p (high resolutions may work as well)
- Audio Sample Rate 44.1khz-48khz
Please contact support@bigtincan.com if you have any questions.
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Guide: Best Practices for Video
