FAQs

description Allow list for viewing Brainshark Content (including Videos uploaded to Brainshark)
description Background Audio restarts on each Slide
description Where did the Home and My Content tabs go?
description How can I modify the default Brainshark Template Completion Certificate?
description Is Brainshark available in languages other than English?
description How do I access my completion certificates in Learning?
description Why am I having issues viewing content in Mainland China?
description Can I use SmartArt in my presentations?
description Why am I unable to view or hear Brainshark presentations?
description Brainshark CRM Connector for Salesforce Tutorials
description What is the difference between public and private presentations?
description Why am I having problems when viewing a Brainshark presentation through a Citrix server?
description What do I do if a presentation has expired?
description What are the minimum system requirements for Brainshark?
description Error: "You cannot access this presentation from your location"
description I am having trouble logging in, what do I do?
description How do I request a Brainshark user account for my company's site?
description Why is there no SENT Activity in Salesforce after I send a presentation?
description Who manages my Brainshark site?
description Do IP restrictions work with mobile devices?
description Why does the "Favorite" star icon only appear for some content in Chatter?
description Why can't I hear audio on my mobile device? (Apple)
description Can other activity reviewers see submission feedback that I give to participants?
description Is Brainshark down?
description How do I see my tickets opened with Bigtincan Support?
description What is “My Wraps”?
description What is the difference between a Company Administrator and a Site Administrator?
description SFDC Webcam: Webcam Recording in Salesforce
description Is Completion Branching supported in Safari?
description 32-bit / 64-bit Outlook Plug-in (not the Add-in)