FAQs
- description How do I run a browser trace in Safari?
- description Why am I receiving “Invalid User Credentials” when attempting to login to my account for the first time via the Brainshark Mobile App?
- description Can I press back in a Browser while in Brainshark?
- description How do I access Brainshark's Training site?
- description My name is spelled wrong on my completion certificate. Can Bigtincan Support correct this?
- description How can I tell the difference between a SCORM file and an HTML5 file?
- description Can course registration emails sent to students who self-enroll be disabled?
- description Why do I see an "Activation failed" error message when using the Brainshark Outlook plugin?
- description Are PPTM files supported in Brainshark?
- description Can I report on custom filters?
- description Why doesn't the “Score to Viewer” option in a presentation save?
- description Which report do I run to see a list of questions for a presentation or course?
- description Is it Possible For Guest Authors to Upload .mp3 Files?
- description How do I Limit Attempts in a Coaching Activity As a Course?
- description Why is my account locked out?
- description How many levels of folders I can have in my Brainshark site?
- description Can I generate audio in a language other than English?
- description How do I generate a new password for my users?
- description What kinds of files can I upload for SCORM Content?
- description How do I use SendSafely?
- description Why can't I share this presentation through the Outlook plugin?
- description What is the 'Phone Time' column in the 'Presentations Data' report?
- description Will a new take to a Coaching Activity use the latest score or average the takes?
- description What are the best practices for logging into multiple company accounts (Sharkives)?
- description How does the "Send copy to Group Manager(s)" feature work?
- description Are slide numbers supported in Brainshark?
- description Does Brainshark support integration with Gong?
- description What can I edit in a Coaching Activity that has responses submitted?
- description Can Brainshark Presentations be played back at different speeds?
- description Is there a character limit on comments you can leave in presentations?