Define exactly what learners must do to pass the training, and determine what happens immediately after they finish, by configuring the completion and certificate settings for a course. This helps you ensure knowledge retention, automatically direct learners to their next step, and reward successful students with downloadable proof of their achievement.

See how it looks

Key features

• Establish passing thresholds for slide views, audio played, and test scores
• Allow students to track their progress with a visual completion indicator
• Automatically direct successful learners to another presentation, web link, or results page
• Provide downloadable and emailed completion certificates to successful learners
• Send copies of earned certificates automatically to group managers

You need this to succeed

• Plan: Bigtincan Basic Learning, Bigtincan Basic Readiness, Bigtincan Elite, Bigtincan Essential, Bigtincan Readiness, Bigtincan Standard, or Bigtincan Standard Plus
• Roles and privileges: Learning Author, Learning Administrator, or Company Administrator

Do this step by step

1. Click the Learning tab.
2. Select My Courses & Curriculums from the dropdown.
3. Click the three dot menu next to the course and select Edit Course.
4. Click the Completion and certificate tab.

5. Under the Completion criteria section, set your requirements for Max points available, Percentage of slides viewed, Percentage of audio played, and Test score needed to pass.

   Note: We recommend setting the audio playback percentage to 80 or less, because 100 percent means missing even one second will prevent the learner from completing the course.
   Only include a test score requirement if you have added at least one question slide to the course.

6. Check the box for Display completion indicator in learner if you want to show a progress status bar to the student.
7. Check Link to completion results to let learners click the indicator to see their exact progress and question results.

8. Scroll down to the Completion Branching section to choose what happens after the learner completes the course.

   Note: You can only select one branching option at a time.

9. Select Do nothing, Go to presentation, Go to web link, Go to completion results, or Go to completion certificate.

   Tip: If you select Go to presentation, click Find to search for and select the specific destination presentation.

10. Scroll down to the Certificate section and check Display certificate to make the certificate available in the student's Learning Locker.

11. Select a custom certificate template from the drop-down menu, if applicable, and type your customized text in the Certificate Message box.
    For more information on managing email and certificate templates, see Manage company email and certificate templates. 
    For more information on customizing certificates, see Customize completion certificates.

    Tip: Click Preview to generate a visual preview of how the certificate will look.

12. Check Email certificate to the user to send it automatically upon completion.
13. Click Save to apply your changes.