Completion Criteria Changes

The following changes have been implemented to track, calculate, and display completion information with more precision.

Percentage of audio played change

Time Listened is now used to calculate the percentage of audio played for a Brainshark course or presentation with completion criteria.

  • Viewing Time (current field) included all time the player is open regardless of whether audio is playing.
  • Time Listened only includes the time when audio is actively playing and is capped at the duration of the slide audio.
  • Listening to the same slide more than once will not increase the % Duration value.

Percentage of slides viewed change

The percentage of slides viewed is now based on viewing unique slides only.

  • If a student or viewer views the same slide more than once it counts as one slide viewed.
    *Note: Some organizations already had unique slides viewed enabled. We are now enabling it across all organizations.

Change to score and completion criteria values

All Scores and the % Duration and % Slides Viewed completion values are rounded to two decimal places.

  • This replaces the behavior where some values, for example Score, were rounded to a whole number.

Potential impact to existing course and presentation data

When the new rules are released, there may be an impact to existing course and presentation data. Whether there is an impact depends on the type of content (course or presentation) and if the student / viewer opens the content in the player after the July 10th release.

  • Completed course enrollments: the student continues to have a completed status. Some of the individual completion criteria values may change.
    • Examples:
      • % Duration is now calculated from the Time Listened field. The value may be less than it was when the student last viewed the course even if they do not open the player again.
      • % Slides viewed is now calculated against unique slides viewed. If the student reopens the player the value may be less than it was when the student last viewed the course.
  • Incomplete course enrollments: when the student opens the player, they may need to review some slides or audio in order to meet completion against the new rules.
    • Examples:
      • If a student had previously viewed the same slide more than once their % slides viewed may decrease and they need to view additional slides to meet completion.
      • If a student had previously paused the player their % duration may decrease and they need to listen to additional audio to meet completion.
      • The score shown in the player may be different than in their previous view because it is no longer rounded to a whole number.
  • Presentation views:
    • The completion criteria values may change based on the new rules.
      • Previously completed views may show as incomplete in the player. The viewer will need to review slides or audio in order to reach completion.
      • Incomplete views may require the viewer to review slides or audio in order to reach completion under the new rules.

Additional Training

Click link to Product Overview here for more information

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