Adding a tracking code to your presentation URL allows you to modify the link sent to an individual viewer or a specific group. This feature helps you easily identify lead sources, track audience viewing behavior, and determine exactly where views originated when reviewing your reports.

See how it looks

Key features

• Track viewing behavior for specific individuals or groups
• Identify which presentation URLs generated the most views
• Capture tracking data directly within your viewing reports

You need this to succeed

• Plan: Bigtincan Authoring, Bigtincan Basic Learning, Bigtincan Basic Readiness, Bigtincan Elite, Bigtincan Essential, Bigtincan Readiness, Bigtincan Standard, or Bigtincan Standard Plus
• Roles and Privileges: Content author

Do this step by step

1. Click Content in the top menu and select My Content.
2. Search and filter your Presentations to locate the presentation you want to add a tracking code to.
3. Hover over the presentation thumbnail image and click Share icon in the bottom.
4. In the Send email tab, enter the learners' email addresses in the To field.
5. Go down and check the Enable tracking code checkbox.

6. Enter your desired code into the Tracking Code box under the body of the email message.

   Note: Do not use spaces or special characters in the tracking code field. Tracking codes are appended to presentation links and are visible to recipients, so you may want to disguise them using a numeric code or reversed letters.

7. Click Send, Brainshark automatically appends the tracking code to the presentation URL and records viewing activity for that code.