1. Bigtincan Support
  2. Brainshark
  3. Admin
  4. Integrations & API

How do I create an Allow list Brainshark for Email Issues?

Updated

In order to ensure you are receiving emails your IT department will want to ensure Brainshark is Allow listed within your email inbox. This is the following information to provide your IT department.

  • Domain: *.brainshark.com and Noreply@Bigtincan.com
  • Email server IP:
    • 12.236.139.240
  • Range:   
    • 12.236.139.207-253
  • Additional IP:
    • 12.130.6.107
    • 12.236.139.192/26
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