Interpret Source column values in a User Data report

The User Data report provides a complete view of each user, including profile fields, account status, and the method used to create each account. The Source column tells you exactly where a user came from, so you can confirm which self-registration template a user signed up through, spot accounts created by SSO or bulk upload, and audit account creation across your organization.

See how it looks

User_Data.png

Key features

  • See how each user account was created
  • Identify which self-registration template a user signed up through
  • Spot accounts created through SSO, bulk upload, or a 3rd-party integration
  • Audit account creation across your organization

You need this to succeed

  • Plan: Bigtincan Basic Content, Bigtincan Content, Bigtincan Elite, Bigtincan Essential, Bigtincan Standard, Bigtincan Standard Plus
  • Roles and Privileges: Company Administrator, Learning Administrator, Folder Administrator, Learning Manager, Group Manager, or Content Author

The quick way

  1. Run the User Data report from Reporting > Administration.
  2. Find the Source column in your results.
  3. Match the value against the reference table below.

Do this step by step

The User Data report lists profile field data for every user, including signup date, last visit date, content creation stats, and enrollment data.

  1. To run the User Data report, navigate to the Reporting tab.
  2. From the left menu, select Administration.
  3. Locate User Data in the list of available reports and click Edit.
  4. Configure the report contents, schedule, date range, and output format. See Run standard reports for detailed steps.
  5. Click Run report.

Note: The User Data report also includes columns for Username, First Name, Last Name, Department, Company E-Mail, IsActive, Admin, Signup Date, Last Visit Date, User Company, Title, Manager Name, Phone Number, Requesting Author, Guest Owner, and Edit Guest.


What the Source column shows

Source: where a user was registered or created from. Most commonly, this shows which self-registration template created the user.

For self-registered users, the Source column shows the ID of the self-registration template, taken from the registration URL. For example, a registration URL like 

https://www.brainshark.com/COMPANYNAME/register/1?581128 

produces a Source value of 

581128

For users created another way, the Source column shows one of the values below.

Value Meaning
A number matching a self-registration URL (e.g., 581128) User self-registered through that self-registration template
0 User was manually created by an administrator in Brainshark
101 User was created through webservices, most likely through an API (Salesforce CRM Connector, etc.)
102 User was created through the bulk upload process
105 User was created through the SSO auto-create function
106 User was auto-created through a 3rd-party integration (Salesforce user sync, Highspot, etc.)
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