Why does my recorded audio get cut off?

Symptom:  After recording audio using your microphone/headset in Brainshark, sometimes the playback will be cut off.

Cause:  This is usually caused by the hardware acceleration setting either in the browser or the headset's software.

Fix: If adjusting the browser setting does not resolve the issue, please see your Microphone/headset's documentation to determine if there is a software setting for the microphone to deactivate hardware acceleration.



  • Please note that as of 08/17/21 Brainshark no longer supports Internet Explorer 



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