Submit a question to the presentation author

Resolve any blocking questions quickly and continue your learning path with confidence by submitting a question directly to the presentation author. Use this option to clarify information, request more context, and engage with training material.

See how it looks

SubmitQuestion.png

Key features

  • Send questions directly to content creators from inside the presentation viewer
  • Your contact information is automatically populated

You need this to succeed

  • Plan: Bigtincan Authoring, Bigtincan Basic Learning, Bigtincan Basic Readiness, Bigtincan Elite, Bigtincan Essential, Bigtincan Readiness, Bigtincan Standard, or Bigtincan Standard Plus
  • Roles and Privileges: All users
  • Prerequisites: The Submit a question setting enabled by the author

Do this step by step

If enabled by the author, you may contact them with questions about the presentation.

  1. Open the presentation in one of two ways:
    1. From your library: Go to the Content tab, select Content Portal or Favorites, and click the presentation's card (or title, in table view).
    2. From a shared link: Open the link sent to you.
  2. Click the three dot menu in the bottom right corner of the player.
  3. Select Submit a question from the expanded menu.
  4. In the pop-up, your email address has been added to the From field.
  5. Type your message in the Question field.
  6. Click Send to submit your question to the presentation author.

Note: If you do not see the option to submit a question, the presentation author has not enabled the feature, or you are viewing the presentation offline on a mobile device.


 

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