How to Limit Cache Size - Individual and Bulk

Overview

Administrators can set or adjust cache size limits for users in the platform, either individually or in bulk. You can update a single user’s limit through their profile settings, as well as how to apply default cache limits to all users—or update existing users—via the User Default Settings in Platform Configuration. These controls help manage device storage usage and ensure consistent performance across the user base.

Sections

• Individual User Update for Cache Size
• Bulk User Update for Cache Size

Individual User Update for Cache Size

1. Navigate to Platform Configuration > Users and select user you are wanting to update.
2. Click the Pencil Icon on the right hand side of their name.
3. Update the Limit size you would like to set for this user.  
4. Click Save

Bulk User Update for Cache Size

1. Navigate to Platform Configuration > Users and select All Users located under Groups.
2. Using the Pencil Icon select User Default Settings. A pop up window will appear. Scroll down to Device Storage Limit
3. Check the Limit Cache Size and enter a limit in the Available box:
4. This limit can be preset for all New Users or an Administrator can update for all Existing Users by checking the Update Existing Users box
5. Click Save

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