Why can't I create Coaching Activities with Advanced Feedback as a Coaching Activity Creator? 

To have the ability to create coaching activities with Advanced Feedback, it must first be enabled at the Site Administration level and then at the user level.

To enable Advanced Feedback at the Site Administration level:

A Company Administrator will need to submit a request to enable this feature to Brainshark Support by contacting support@bigtincan.com.

To enable Advanced Feedback at the User profile level:

A Company Administrator or a Learning Administrator will need to enable this setting in the user's profile by following the steps below:

  1. Navigate to Administration
  2. Select Users->Manage Users from left hand navigation menus
  3. Find the user, and under the Action column to the right of the user,  Role & Privileges 
  4. Toggle the setting Can create Coaching challenges with Advanced Feedback (see screenshot below)
  5. Select Save



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