Brainshark Support is available from 8:00 AM-9:00 PM EST Mon-Fri (Excluding major US holidays).
To contact Support by phone:
- Please give us a call at 617-981-7557 x2.
- If your request is urgent and outside of the USA/EST standard business hours, please leave a detailed voicemail with a description of your issue. Please also include your contact information, the level of urgency, and how many users are affected.
To contact Support by Chat:
- Click the "Chat" icon, located in the lower-right corner of our Resource Center.
To contact Support by email:
- Please submit your inquiry to firstname.lastname@example.org
- Alternatively, you can click the "Submit a Ticket" link in the upper right corner of our Resource Center.