Coaching activities provide your team with the opportunity to practice essential skills, such as delivering a sales pitch, in a secure environment. You can review video, screen recordings, or text document submissions to offer valuable feedback that improves overall readiness.

See how it looks

Key features

• Practice skills with video and text-based document submissions
• Provide structured feedback using custom grading systems
• Use automated feedback to analyze speech and topic coverage

You need this to succeed

• Plan: Bigtincan Basic Readiness, Bigtincan Elite, Bigtincan Essential, Bigtincan Readiness, Bigtincan RolePlayAI, Bigtincan Standard Plus
• Roles and privileges: Activity Creator or Head Coach

Do this step by step

1. Click the Coaching tab.
2. Click Create in the top right corner and select Coaching Activity from the drop-down.
3. On the General tab, enter a title and provide instructions.
4. To add participants, click Select and select users from the list. Alternatively, click the Groups tab and add groups by clicking Add all next to the applicable group. Click Save.
5. Choose reviewers to assign to participants’ submissions.
   • Add reviewers individually by clicking Select and choosing specific reviewers.

   • Use the options to assign a Participant’s Manager or Participant’s designated coach in the Assign reviewers section.

     Note: If you select the manager or coach option, you don’t need to include them in the reviewer manual selection.

6. Enable the Allow peer reviewer visibility setting allows Coaching Activity reviewers to see the feedback that other reviewers have provided on a participant's submission.
7. Click the Feedback and grading tab to select a grading system and establish your feedback categories.
   • The Grading section lets you choose from the following evaluation formats:
     • Rating: You can establish a numbered rating scale, such as 1 through 10, with a 1 through 5 scale acting as the default. When a numerical grading scale is in place, reviewers are required to enter a score for each defined feedback category
     • Pass / Fail: You can evaluate the submission using a simple pass or fail metric
     • None (No grading): You can choose not to use a grading system at all
   • Feedback categories section allows creators to define specific criteria that reviewers will use to evaluate and grade a participant's submission. Within this section, you can establish various categories and assign a specific percentage weight to each one, ensuring that the combined weights accumulate to exactly 100 percent of the overall score.
8. Click the Automated feedback tab and enable the toggle to configure several evaluation components:
   • Language: You must select the expected spoken language for the submission, as Automated Feedback supports specific languages like English, French, German, and Spanish.
   • Advanced Feedback: You can optionally enable Advanced Feedback to provide participants with a detailed Vocal Delivery Score, measuring elements like clarity, pacing, upspeak, and the strength of their opening.
   • Topic Coverage: You can list specific words or phrases that participants must include or avoid in their pitch using Topics to cover or avoid in Topics to avoid section. You can also provide acceptable alternate phrases.
   • Metrics: You can set target expectations for the participant's delivery, such as:
     • Rate of Speech (wpm): Measures the total number of words spoken divided by the minutes it took to speak them.
     • Filler Word Percentage: Tracks the use of verbal disfluencies (e.g., um, uh, like) to determine the percentage used.
     • Duration: Captures the length of the video submission.
     • Grade Level: Analyzes the transcript to calculate a grade level based on words, sentence structure, and total syllables.
     • Retries: You can limit the number of times a participant can retry their submission.
9. Click the More tab to select your allowed submission types, such as recording a video or uploading a document.
   • Email notifications: Manage the automated alerts sent to participants and reviewers.
   • Leaderboards: Enable a ranking system for the activity.
   • Take limits: Define the number of attempts a participant can make.
   • Peer feedback: Establish practice settings, such as allowing participants to share their practice takes with peers.
   • Submission types: Determine the formats allowed for participant responses, such as recording a video, uploading a video, or uploading a document.
10. Click Save to publish your activity and send invitations.

Note: You can click Save as draft if you are not ready to publish the activity to your participants yet.