How do I disable extensions in my web browser?

Extensions are typically used to add features, expedite page access, and enhance the functionality of a website. They can also be used to remove unwanted website elements such as pop-up ads and features such as auto-play for online videos. 

Some extensions can lead to connectivity issues or errors while using the Brainshark platform for viewing, content creation, or recording processes. We recommend disconnecting from these for optimal results. 

The process to disable extensions will vary depending on which web browser is in use. 

Google Chrome

  1. Select the puzzle piece icon toward the top right of the browser window
    • mceclip0.png
  2. Select Manage Extensions
  3. Review the enabled extensions on the page
  4. Click or drag the blue bar at the bottom right of the extension box to disable
    • mceclip1.png
  5. Once disabled the blue bar will turn gray
  6. Refresh your windows to reflect the adjusted settings 

 

Mozilla Firefox

  1. Select the three lines at the top right of the browser, under the X symbol
    • mceclip2.png
  2. Select Add-ons from the drop-down menu. This will have a puzzle piece symbol
  3. Locate the extension and click or drag the blue bar until it turns gray
  4. Refresh your pages to reflect the adjusted settings

 

Safari

  1. Click Safari from the top left menu
  2. Select Preferences from the drop-down menu
    • mceclip4.png
  3. Select the Extensions tab & all extensions will list in a sidebar
  4. To disable an extension, click the checkmark button next to it

Please Note: Some extensions have multiple sub-extensions, so you may have to uncheck them all

Microsoft Edge 

  1. Select the three dots (ellipses) toward the top right of the browser window
  2. Select Extensions from the drop-down menu. This will have a puzzle piece symbol
  3. Locate the extension and click or drag the blue bar until it turns gray
  4. Refresh your pages to reflect the adjusted settings

Note: In some instances, the functionality to disable extensions may be blocked for company-supplied devices. We recommend connecting with your internal IT department for assistance with this. 

 

 

 

Was this article helpful?
0 out of 0 found this helpful