How to enable Content Download for a Brainshark company site


If you are a company administrator or authorized content creator needing to download content in Brainshark, you can download both presentations and courses in an MP4 video file format.  There is a limit of 3 users that can be authorized to use this feature.  


How do I know if the Content Download Feature is enabled in my Brainshark site?

1.  If you are a company administrator, please go to your user profile and click on Administration settings.



2.  Then on the left-hand side menu, select Company, then Presentations, and finally Content Download Access.



3.  Under Content Download Access, you will see the number of users that may access content download as well as the number of current users that can access this feature.  As the company administrator, you can edit this section as needed to provide access to the corresponding users. 



5.  After the authorized users are given access,  when they go to Edit a piece of content on the Things You Can Do Menu, an option for "Content Download" will appear.   The content will download as an mp4 file. 


6. User can be removed by clicking the box to the left of their name and selecting remove at the top right. 

Note: If you do not see the "Content Download Access" feature enabled in your Administration settings, please contact your Customer Success Manager directly to discuss next steps.
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