1. Bigtincan Support
  2. Brainshark
  3. Admin
  4. Setup & Settings

How can I add an image to an email template?

Updated

A Company Administrator can edit all email templates and add an image to the HTML format of those emails. In addition, Learning email templates such as registration to a course/curriculum and reminders to a course/curriculum emails can be modified by a Learning Administrator. 

 

To add the image to the email template:

  1. Navigate to Administration.
  2. To edit email templates:
      • To edit Company emails: From the Company dropdown, select Manage Templates, then select Email Templates:
        mceclip0.png
      • To edit Learning emails: From the Learning dropdown, click Manage Templates; please see the screenshot below:
        mceclip1.png
  3. Scroll to the email template you would like to add the image to.
  4. Click HTML (Optional) and then click the image icon from the formatting header; please see the screenshot below:
    mceclip3.png
  5. Paste the Image URL in the field and click Insert.
  6. The image should be visible in the email preview window. 
  7. Click Save to store changes moving forward.

Notes:

  • The image can only be added to the email template when using the image URL.
  • Company email templates include: Company-wide header and footer, New User email and Sharing email.
  • Learning email templates include: Course registration email; Non registered user course invitation; Course reminder email; Course certificate; Curriculum registration email; Curriculum reminder Email/Curriculum certificate; Challenge course reminder email; Course with sessions registration email; Course session registration email; Course with sessions reminder email.

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