How to contact the Presentation Author

Brainshark does not create the content that is viewed through our system - our customers create and manage their own content. 

If you have questions about the information that was included in a presentation, you may contact the presentation author directly while viewing the presentation (if they have enabled the option) by following these steps:

  1. Select the "Tools & Help" question mark icon in the bottom right of the Brainshark Player console
  2. Choose "Email a question"

*Note: If you do not see the "Email a question" option, the author of the presentation has not enabled this feature.


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