If you are the content author of a presentation or a course, a Folder Administrator for where the content resides, or a Company Administrator, you will be able to run a Viewer Clickpath Details report in order to see what attachments were opened by a user.
A Viewer Clickpath Details report will allow authors and administrators the ability to see the specificCclickpath a user took, and how long they spent viewing each slide in the content. This report will also allow you to view if a user clicked on an attachment.
To run a Viewer Clickpath Details report:
- Click the Brainshark Reporting tab.
- Select the Viewer Clickpath Details from the Content reports.
- Select either the content folder or the specific presentations you'd like to gather the information on via the Report Basics tab, then click Run to run the report.
- When looking under the ClickStreamActivity column the report will indicate a viewer launched an attachment with the text "Launch" and then the name of the attachment they clicked. If the attachment was a web URL, the URL will be displayed in the column.