How do I Download SCORM packages from other users' content? 

If you are looking to Download SCORM from other user's content, you will need Folder Administrator permissions to the folder the content resides in, and your site must allow Folder Administrators to Edit and Delete content. 

A Company Administrator can grant you Folder Permissions and submit a request to Support to enable the setting that will allow Folder Administrators to Edit or Delete content. 

If you already have this permission please follow the steps below:

1. Login to your Brainshark Account.
2. Navigate to Administration.
3. Select Content on the left hand menu.
4. Select Manage Content from the dropdown menu.
5. Locate the Presentation or Course that you wish to download SCORM from.
6. Click the Pencil icon under the Edit Column.
7. From the Presentation Properties tab, make sure that the Require viewers to complete presentation checkbox is enabled, then select the Edit option next to it.
8. Ensure that completion criteria is applied to this presentation, then select Apply.
9. Select Download SCORM from the Things you can do menu.
10. Save the .zip file in your preferred SCORM format.
11. Forward this .zip file to your LMS administrator to upload into your LMS system.

Additional Training 

How do I assign Folder Administrator permissions?