What is an ‘Enhanced Folder Administrator’?

An Enhanced Folder Administrator is a user who has the same abilities as a Folder Administrator plus the additional ability to edit presentations in folders that they have Folder Administrator permissions to. This is a site-wide setting that can only be requested by your organization's Primary Company Administrator.

To enable the Enhanced Folder Administrator functionality:

  • The Primary Company Administrator needs to contact Support@Bigtincan.com and request that this feature be enabled.
  • Support will request to confirm if there are any questions about the effects of this setting (noted below) prior to processing the change.

 An Enhanced Folder Administrator's abilities include: 

  • All abilities associated with a Folder Administrator.
  • They can change a presentation's author.
  • They can edit, archive, and delete other author's content.

Notes:

  • There is no additional cost associated with enabling this feature.
  • Enabling this setting will permit any user with Administrator permissions to folders to fully edit, archive, or delete other author's presentations. This would only apply to the specific folders where the Administrator permissions have been activated for that user.
  • This setting is enabled site wide and cannot be disabled individually; nor on a folder by folder basis.
  • Support may only restore deleted presentations within 7 days.
  • All saved content changes are permanent. Support is unable to revert a presentation to a prior version.
  • We currently do not have a reporting functionality that can track whom made changes to a presentation.
  • We recommend to discuss this setting change with your folder administrators so they are aware, and review your user's permissions to folders to ensure they have the desired level of access. 

 

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