FAQ - What can I search for in the "Manage Users" page?

In the Administration section of Brainshark, you will have access to the Manage Users page. The Manage Users page will list all of the active and inactive users within your organization's Brainshark site.  A search bar will be available toward the top of the page to filter for a specific user. 


You can search within the Search Bar using the following criteria:

  • First Name
  • Last Name
  • User Name
  • Email Address
  • Company

You will not be able to search in the search bar the following criteria:

  • Last Visit Date
  • First and last name combined

You will be able to use the Filters option on the right hand side of the page to filter by active and inactive users.

 If you need additional assistance, please contact support@bigtincan.com

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