How do I make someone a Company Administrator?

Within a Brainshark site, the Company Administrator will oversee and maintain the aspects of the site that relate to how all users interface with it and its content. This person is a resource for internal users and will be charged with adding, deleting, and granting privileges to users; adding, deleting, and establishing settings for groups; adding, deleting, and setting permissions for folders; as well as reporting.

As a Company Administrator, you have the ability to make other individuals within your organization Company Administrators as well. 

To make someone a Company Administrator:

1. Click your user icon toward the top right of your Brainshark account. 
2. Select Administration from the drop-down menu.
3. Click Users under the Settings on the left hand menu.
4. Click Manage Users from the drop down menu.
5. Find the user you wish to make a Company Administrator and hover over the user to reveal the 3 dots menu.
6. Click on the three vertical dots icon that will appear to the right of the highlighted user.
7. Click into the Roles and Privileges from the drop-down menu
8. Under Roles, toggle on Administrator under Company.
9. Click Save in the top right to save changes.

Additional Trainings

• What are the Primary Brainshark Roles?
• How do I find a list of Company Administrators?