2023 Brainshark Release Notes

Updated December 06, 2023 15:57

Please find below all product release notes to the Brainshark platform in 2023. If you have any questions, please contact support@bigtincan.com.

November 22nd, 2023

Scorecards

Ability to now export Coaching ActivityDetails as .csv
- Activities-> Curriculum-> Curriculum Breakdown by Course panel
Added the ability to display the location where the action originates

November 14th, 2023

Scorecards

Allow the Coach Insight panel to be exported as .csv
- Teams-> Coaches-> Coach Insights
Ability to export Review Insights/Coach Insights Panel:
- Teams-> Activities-> Reviewer Insights
- Teams-> Coaches-> Coach Insights

October 26th, 2023

Coaching

Practice Mode Launch: https://www.brainshark.com/brainsharkinc/vu?pi=zIYzf4ZdkziagTz0

October 19th, 2023

Scorecards

Add the ability to drill down for checklists items names
Add the Three checklists metrics GA
Bug fixes

October 3rd, 2023

Modern Authoring

Open Beta launch for new authoring see video for more details: https://www.brainshark.com/brainsharkinc/AuthoringBeta

Scorecards

Bug fixes

September 26th, 2023

Learning

Support of files up to 2 GB for Download SCORM

Scorecards

Bug Fixes launched throughout all of September

September 7th, 2023

Modern Authoring

Customer Beta Updates

Scorecards

Bug Fixes

August 31st, 2023

Modern Authoring

Customer Beta Updates

Learning

SCORM Upload/Replace workflow
- Reliable support for SCORM files up to 2gb.
- Updated language in Site for max file upload bit.
- New workflow only requires user to remain on screen until upload is complete (quick turnaround). Then an email will be sent, with link, to content when conversion is complete (time can take up to 8 minutes-depends on file size). User can also view the content in My C&C when conversion is complete without accessing email.

August 24th, 2023

Scorecards

General Bug Fixes

August 17th, 2023

Scorecards

General Bug Fixes

August 10th, 2023

Scorecards

Skills - Customer Beta Updates
General Bug Fixes

July 25th, 2023

Modern Authoring

Customer Beta Updates

Scorecards

General Bug Fixes

June 29th, 2023

Administration

Ability to hide Enrollments tab for non-learning accounts.
Ability to hide learning and coaching roles based on package type.

Scorecards

Resolved issue with Curriculum and Courses panel not honoring the date range set.
Resolved issue with "Assigned Event" metric in Enrollments by panel not showing student's session date.
Resolved issue with Snapshot panels overlapping.
Resolved issue with Assessment Data being available for courses only with survey questions.

June 13th, 2023

Administration

Added User ID back into User Profile.

June 8th, 2023

Administration

Added SSO Identifier to User Profile.
Modified "Add User" workflow to better reflect SSO/Mixed mode customers.
Updated Administration Homepage:
- Admin "Manage" link to only include Cadmins and Ladmins.
- Admins can still filter by Fadmins but there is now consistency in the numbers shown vs filtered view of users.

June 6th, 2023

Administration

Updated Manager/Coach name fields on the User Profile as read only.
Changed Bulk Edit User menu "Account" label to read now as "Status"
Bug Fixes:
- Resolved password is invalid error when complex passwords are enabled.
- Resolved Cadmin being unable to enroll users in curriculums with limited enrollments.
- Resolved the blank that was showing for Bulk Edit User "Access" tab.
- Resolved the inability to add group association for inactive users.

June 1st, 2023

Coaching

Advanced Feedback now enabled for existing activities.
UI Updates:
- On the Create Activity Page:
  - Save changed to Save/Send.
    - Additionally, a tooltip has been added saying, "Send will only send to new participants/reviewers."
  - The participants names are now in alphabetical order.
- On the Dashboard Page, you can only show filters that have more then 1 result.
- On the Feedback Page, you can now keep reviews visible during editing.
- A Sticky Search has been added to the dashboard page.
- Updated Reviewer Status Bar in the dashboard.
- For Leaderboards, you can now select multiple criteria for displays.
- Added disablement feature so submission videos can not be downloaded.

May 22nd, 2023

Administration

User profile
- Implemented tab structure.
- Split out roles and privileges from profile tab.
- Updated workflows for each tab and manage users page action menu options to reflect structure.
Delete User workflows
- New and improved delete user UI/UX with the addition of a Coach deletion workflow.
Quick add user
- Ability to quickly add multiple users and easily distinguish users created via this feature on manage users including filter option.
- Added the ability to assign roles and privileges in bulk to these users.
Folder permissions
- New folder structure with the ability to drill down on parent folders(bold titles are clickable) as well as the ability to use search and breadcrumbs to easily find folders.
- Streamlined the permission assignment process with the ability to add/replace permissions with one selection, and the option to apply the same level of permissions as parent folder to all direct child folders.

May 15th, 2023

Brainshark Salesforce Package v5.19 - Available Here

Adds custom metadata types for global and user level settings.
Updates necessary apex and lightning components to read/write to the custom metadata types
Includes functionality to continue to read existing custom settings if there is not custom metadata, but instead of saving to the existing custom settings, save it to the new custom metadata. If a record is moved from custom settings to custom metadata, the existing custom setting will be deleted from the system.

May 10th

Brainshark Coaching

Reviewer Updates
- Now supports hyperlinks in reviews
- Setting added to see other reviews for all users - located on the Create Activity Page
Setting added to hide Leaderboard before a user submits.
- Located under the Leaderboard Section in the Create Activity Page
Head Coach / Admin can now hide activities on the All Activities Tab
UI Updates
- Dashboard Page
  - Only shows filters that have results.
  - Extended Feedback Categories character limit to 256.
  - Status is now clickable.
  - Leaderboard is visible on the Activity Review tab.
  - Tooltip for support add to Leaderboard
- Feedback Page:
  - Now able to see reviews while editing.
  - Updated View to Leaderboard next to button
- Create Activity Page
  - Tooltip for support added for Advanced Feedback and Priority Toggle

May 9th

Scorecards

Bug Fixes
- Resolved the View Submissions issue where Role User was unable to see the video.
- Resolved the View Submissions where playback speed was missing.
- Resolved Group Comparison -> Group Bubble not showing properly.
- Resolved the Scorecards Manage Layouts page, the number listed for Visible to was not correct.

May 2nd

Scorecards

Bug Fix
- Resolved the Scorecards Coach Insight Panel doesn't filter by "Submission Date."

April 27th

Scorecards

Bug Fixes
- Resolved in Snapshot search, all folders were not always available
- Indicate where a metric is used currently.

April 25th

Scorecards

Enhancements
- Display Skills in a Panel

Create custom metrics takes 15 min to complete.
Indicate on what screen a metric can be based on

April 24th

Brainshark

Coaching - Vibes
- Vibes tab will show for all existing/future Advanced feedback enabled Coaching Activities

April 18th

Scorecards

Enhancements
- Ability to delete orphaned/empty folders in Snapshots.
- Add the ability to sort and filter on folders inside the snapshot dashboard.

April 6th

Scorecards

Bug Fix
- Resolved View Scorecards button in Coaching dashboard leading to 404 error

April 4th

Scorecards

Bug Fix
- Resolved creating a new panel with bubble, time series, and summary charts was not working on home page

March 30th

Brainshark

Administration - Archived content is now included in the "All" status filter.

Scorecards

Enhancements
- Speed performance boosted across all customers.
- Launched custom metrics: Reporting table “User by Activity”, Display names “User” & “Title”
- Updated grid order in scheduled snapshot dashboard and will now show most recent date on top

March 29th

Brainshark

Create Activity - UI update for Create Activity Page
- High-level overview: https://www.brainshark.com/brainsharkinc/vu?pi=zIoz12lPjJziagTz0
- Create Activity Page for Coaching Redesign

Bulk Restore Users
- Ability for a Cadmin to restore one or more previously soft deleted user accounts on the Manage deleted users page
- Bulk Soft Delete Users

March 16th

Scorecards

Add a date filter to Reviewer Insights so the user can view by enrollment date or submission date
Snapshots - csv from panel, snapshot from layout, time zone added, optimized UI and fixed several issues with grid display.

March 15th

Brainshark

Modern Authoring Beta Wave 1
- Wave 1 customers went live with the modern authoring beta.
Mobile App Share Improvement
- In the mobile app we are updating the Share feature to access Android and Apple native share options, expanding options beyond email.
Multi Select Permanent Delete
- Ability to permanently delete up to 50 previously soft deleted users with a single reason for deletion selection. Please note that the page currently displays up to 100 users, so CAdmin should limit the items per page to 25 or 50 in order to use the select all option.
- How To Permanently Delete Users
- How to Bulk Delete Users - Permanently

March 14th

Scorecards

Add CSV Option to Snapshot Assets Per Panel

March 2nd

Scorecards

Customer Outreach - Making required courses in a curriculum more visible - Display (Optional).

February 28th

Scorecards

Make Coaching Activity Details panel columns sortable

Bug Fixes

User cannot go to Activities->courses Brainshark model client

February 23rd

Scorecards

Create and expose as available All presentations metric for calendar

Bug Fixes

Users grid type panel not showing all members of group when using metrics with empty values
Snapshot of Curriculum Breakdown by Course panel only showing one curriculum

February 14th

Brainshark

Bigtincan's Advanced Feedback has now been released within Coaching. - Help Article
- Advanced Feedback provides presenters with a detailed analysis of their speech.
- With an easy-to-understand Vocal Delivery Score, Advanced Feedback helps to proactively fill and identify competency gaps for stronger buyer engagements.
- Automated Feedback (Machine Analysis) will need to be enabled in order to use Advanced Feedback.

Scorecards

Added the ability to allow Snapshots to be sent out to non-Brainshark users.
Due dates have now been added to the inside of the Calendar panel.
- You will now be able to filter by Activities Due, Courses due, and Curriculums due.
Default Landing Pages and Layouts can now be set by Company Administrators.
- Through the Settings menu, Company Administrators can now assign a default landing page and layout to Users before the user's first login.
- Added the ability to export the Curriculum Breakdown by Course Panel as a .CSV file.

January 24th

Brainshark

Updates to the Administration User Interface have now been released. - Help Article
- You will now find your Administration menu and features located on the left-hand side of the page.
- When accessing the “Edit Profile” page from your Administration menu, you will now see an updated User Profile page.

January 17th

Scorecards

Group Panels are now available on the Scorecards homepage.
In the Calendar panel, the actual users per single square can now be displayed.

January 5th

Scorecards

Administrators now have the ability to export Team Groups as a .CSV file while on the Groups page.
Bug Fixes:
- Fixed the 401 error message that Company Administrators would see when logging into Scorecards.
- Fixed the error message that would appear after editing conditions for the Story Shared metric.