Error: There was an unexpected error while attempting to record your video. Code:-2146233086

Users with a monitor resolution of 1366x768 will not be able to record a Coaching Activity Response.  This is an unsupported resolution.

As a workaround, adjusting your monitor to a different resolution will allow you to submit your video.

The steps of how to do this in Windows 10 are as follows:

  1. Click the Start button.
  2. Select the Settings icon.
  3. Select System.
  4. Click Advanced display settings.
  5. Click on the menu under Resolution.
  6. Select the desired resolution.
  7. Click Apply.


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