How to Save a Gmail Email to a Local File

If you have to share an email with Brainshark Support and are using Gmail, you will need to save the e-mail as a local file as Gmail does not allow for the easy export of email to a readable format.

To save a Gmail Email to a Local File:

1. Open the email in Gmail
2. Click on the drop-down arrow 
3. Click on "Show original"
4. Copy the text from the new window into a notepad file or download the original version