How do I download and print a completion certificate to a presentation?

If you have met the completion criteria requirements for a presentation and if the author enabled a completion certificate to this presentation, you will have the option to print your certificate after viewing the presentation.

The three ways users can receive a completion certification from a presentation are as follows:

By E-mail

By selecting the "download" button from the completion indicator

By selecting the "Next Up" button

By E-mail:

  • Check your e-mail inbox to see if you received an e-mail from with the certificate attached.  
    • It may take a little over an hour for the certificate to generate and send out, after completion has been met, and the Brainshark player is successfully closed. 
    • If the e-mail is not in your inbox, be sure to check your junk/spam folder to see if the e-mail was sorted incorrectly.

By selecting the "download" button from the completion indicator:


  • In the upper left-hand corner of the Brainshark player, select the down arrow in the green completion indicator to begin the download.

By selecting the "Next Up" button:


  • In the bottom right corner of the player, there will be a yellow circle will three vertical dots. After clicking this button, in the drop-down menu that appears, select the Next Up option to begin the download.

*Note: After your certificate completes downloading, you will be able to open the PDF file of your certificate and, from here, you will be able to save or print your certificate. 



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