Issue: You have viewers that speak different languages and need the Brainshark player to match the language used for the slides and narration of that presentation.
Solution:
Option 1: To ensure that the Brainshark player displays in a specific language, add the language parameter to the end of the Brainshark URL prior to sending it out.
- Review this document for the list of supported languages and steps for adding a parameter to your URL.
Option 2: If no language parameter is specified, the Brainshark player will honor the default language setting in the viewer's browser (as long as it is a supported language). To change the default language setting in your browser follow the steps below:
Mozilla Firefox
- Click the "Tools" menu in the browser
- Select "Options"
- Scroll to the Language and Appearance section
- Select the "Choose" button in the language section
- From there you can add or remove the browser languages
Google Chrome
- Click the three dots in the top right-hand corner of the browser window
- Select "Settings" from the drop-down menu
- In the "Search Settings" search bar in the top right, search "Language"
- Click the "Language" section
- From there you can add or remove the browser languages
Notes: If this situation resonates with you, we recommend reviewing our Conditional Redirects feature for deploying a presentation to an audience that requires multiple languages.
If you need additional assistance, please contact Support.
