The SMTP Server Setup option allows for the alteration of the outbound mail server configuration for the platform. The default email service included with the platform will send all emails from firstname.lastname@example.org. It may be required that the From email domain is your company's, and configuring a custom SMTP server will enable this. By using a custom SMTP server for outbound emails, the From email address will either be that of the authenticated outbound email user that is configured here, or if the SMTP server allows impersonation, the From email address will be that of the actual Hub user sending the email.
Regardless of the configuration chosen, the ReplyTo address will be that of the logged in Hub user. A custom SMTP server configuration will not affect the outbound email format or other Bigtincan capabilities.
|Custom SMTP Server||You can choose to send emails using Bigtincan's email capability or using a custom SMTP server.|
Enter the following details to choose the Custom option:
|Test SMTP Settings||Enter a valid email address to test the SMTP settings. If that address receives a the test email, it means the values entered are correct. If not, check the values again and enter the correct ones.|