Story Interaction

Articles

Interacting with Stories in the Hub
Users can "interact" with stories in the Hub by way of sharing them, subscribing to them, liking them, and more. The result of this is twofold - first , it gives authors an idea about the kind of content that users like or dislike and se...
Sharing Stories via the Hub
In the Hub, there is large variety of stories. These stories may be shared with colleagues, customers, leads, and others via the Hub. And to top it all, if users have integrated their CRM account with the Hub, they can track the stories that they h...
Sharing Stories via HubShare
HubShare allows you to share the story content with other Hub users and people who do not have a Bigtincan Hub account. HubShare is that all the activity is tracked on the CRM account. This way, users can keep track of their communications with thei...
Tracking your Sharing Activity in Salesforce
Integrating a Salesforce account in the Hub allows users to track all the sharing activities when they use HubShare. See Salesforce CRM Integration for more information on the cooperation between Salesforce and The Bigtincan Hub.   So, ...
Sharing Stories via Social Media Accounts
Social media sharing allows you to share stories to your Facebook, Twitter and LinkedIn accounts. You can do so only if it is enabled by the story author.  To share stories via your social media accounts 1. Navigate to the required story. ...
Sharing Annotated Files
Users can annotate and share files with colleagues and customers from within the Hub. This allows for collaboration and feedback/reviews. *NOTE: Annontations are shared via email, not via HubShare.  You can choose to share files: With Anno...
What Does Bigtincan Track for Shared Stories?
Bigtincan provides robust metrics for all Story-related activities.  When content within Bigtincan is shared the following activities are tracked: When the email itself is actually opened (if the recipient’s email isn’t blocking o...
Generate Permanent File URLs
When a user views a file w i thin the Web App and iOS App  they may generate a Permanent Link that will always present the latest version of that file.  Generate a Permanent File URL To generate this URL, Users will first n...