Communicate

Overview of communication options including Message Templates, Forums, and more!

Articles

Create Message Templates
The Bigtincan Learning Message Maker allows for the quick and easy configuration of email messages for a variety of professional communicative actions such as: a company newsletter, announce a new product, promote a sale and more! Bigtincan Learnin...
How to View Messages
Administrators can access messages sent to them through the "Communication" tab on the application tabbar. Click on the communication icon, symbolized by a speech bubble, located on the very left of the page.  Once in the Communic...
Attaching Content to Messages
There is a way for Admins to attach content to messages. Users will receive the content as an attachment via email. To attach a file, click on the  Browse button, and search by folder name to view files in that folder, or by the exact file na...
Special Links and Merge Tags
When you create new templates in Zunos there are two components which allow you to link to areas of the app, as well as information stored in the admin portal. They are called Special Links and Merge Tags. Special links are action links and users ...
Adding Special Links and Deep Links to Messages
Zunos  Special Links and Deep links  in messages allows Administrators to add links to a specific area of the Zunos iOS App or WebApp. When users tap on the link in the message, they will be redirected to the chosen destination within Zuno...
Notifications and Reminders
Administrators have the ability to create and track notification activity to their users.  Sent Notifications To see the sent notification and the notifications status, administrators will navigate to the "Communicate" tab, represen...
Forums
Administrators have the ability to create forums, draft new forum topics, and administer forum tags. In order to do so, administrators  will navigate to the "Communicate" tab, represented by the speech bubble icon on the very left of ...
Languages and Translations
A user's default language is set in the individual's iOS or System's settings, and Zunos makes use of this setting when determining what language to show in the interface (e.g. navigation headings). However, the user may interact with Zu...
Translation Workflow
Translation Workflow allows BTCL content to be exported, translated in a 3rd party program, and re imported into BTCL, negating the need to manually translate Content Create a Translation Workflow : 1.  Log into the Admin Portal for Zunos (...
Forms Inbox
What is the Forms Inbox? The Forms Inbox shows all the submitted forms from your users so that you can action them according to your workflow. Several additional functionalities have recently been added to the Forms inbox. View  Admins can ...