AirWatch for iOS Admin Guide

Overview

This document explains mobile management-specific features of Bigtincan Hub with mobile management for iOS. It does not cover how to use Bigtincan Hub application. For this information, refer to the rest of help.bigtincan.com

Mobile Management

Mobile management platform is intended to add additional features to Bigtincan Hub. The feature set and implementation details are specific to the mobile management vendor. This document does not explain features of the third party mobile management platforms while it only covers the integration details with Bigtincan Hub. 

AirWatch iOS Managed Device

AirWatch has implemented Apple’s open framework for application configuration. More information can be found on appconfig.org

Bigtincan Hub fully supports Apple’s AppConfig capabilities and through Airwatch’s support of this pseudo standard Bigtincan Hub can easily be configured to support your organizations configuration requirements.

AirWatch enables you to easily enroll your iOS device in AirWatch and get access to corporate resources.

Deployment / Installation

Step 1: Log into AirWatch


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Log in to AirWatch


Step 2: Add Bigtincan app

Click on Edit under App Deployment - Public Application

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Click on Add Application

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Select the Platform, Choose the Source, Enter name (Bigtincan)

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Select v5 version of Bigtincan Hub 

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Configure Settings. Click on Assignment Tab, Choose “BigTinCan (BigTinCan)” from Assigned Smart Groups

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Click on Deployment Tab. Put a check next to “Send Application Configuration” and enter any of the following information into “Application Configuration”

KeyValue typeDefault ValueDescription
sign_in_has_server_settings_uibooleantrueHides / shows server settings controls.
sign_in_has_try_demobooleantrueHides / shows ‘Try Demo’ button.
sign_in_typeinteger0Login type. sign_in_type values are presented below.
sign_in_server_urlstring
Example: https://my.server.com
theme_colour_codestring#F26724The login screen theme colour. App theme colour will be taken from the configuration bundle after login.
application_keystring
Application Key binds app and specific Bigtincan Hub company. It can be generated in company details section of the web admin site.
company_identifier
string
Used for Corporate and Enterprise Single Sign On login type only.
company_identifier_editable
boolean

Used for Corporate and Enterprise Single Sign On login type only, guarantees that the company identifier field is not editable.

Example 1:

Configuration Key: sign_in_server_url
Value Type: String
Configuration Value: https://myserver.com

Example 2:

Use below values to setup the Company Identifier for use with Single Sign On:

Configuration Key: sign_in_server_url
Value Type: String
Configuration Value: bigtincan (company domain)

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Sign_in_type values

ValueDescription
0Cloud
2Corporate Sign In
3Enterprise Single Sign On

Step 3: Adding Additional Users

Click no Accounts - Add - Add User

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Fill out all the required information and click on Save.

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Step 4: Download the AirWatch Agent

Once a user account is created in AirWatch, an email is sent out to the user with a link/QR code to download the Agent to the device.

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Step 5: Authenticate

Choose your method of authentication:

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Step 6: User Credentials

Enter your credentials and click Next (top right corner)

Step 7: Enable Device Management

Click on “Redirect & Enable” in the bottom of this screen

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Step 8: Install "Digital Workspace" Profile

Click on Install (top right corner) to get this profile installed on your device

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Enter your passcode

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Install Profile

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Finish Configuration

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Open AirWatch Agent

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Finish Authentication

Click on Done in the top right corner. AirWatch Agent has been successfully installed.

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