Web Release Notes

October 21st, 2025 

Enhancements

• Open in Microsoft 365 - Enhanced Admin & Publisher Controls
  • This improved control system lets administrators set organization-wide defaults for security and compliance, while giving publishers the flexibility to enable Microsoft 365 editing for specific files. No more all-or-nothing approach to external content editing.
    • Renamed from 'Online File Editing' to 'Open in Microsoft 365' in configuration bundles.
    • Administrators: Set default status for the 'Open in Microsoft 365' setting in Platform Configuration > Files > File Defaults.
    • Publishers: Control whether their files can be opened and edited in Microsoft 365 on a file-by-file basis, providing flexibility to override the system default when needed for specific files.
    • For customers with ‘Open in Microsoft 365’ enabled today the file setting will be enabled by default.
    • For customers who do not have ‘Open in Microsoft 365’ enabled today the file setting will be disabled by default.
• Create Room Improvements: Streamlined Content Management
  • Populate Rooms with content before creation, saving time and reducing back-and-forth
    • In the ‘Create Share’ modal a new ‘Content’ tab has been added when creating a Digital Sales Room.
    • This improvement enables users to add and manage content in the ‘Create Share’ modal when creating a Room, whether starting from scratch or when sharing existing Stories/Files, allowing for complete Room population before creation.

• Improve URL Preview for shared links
  • When users create a share, the link preview will include their company logo (WebApp - Main Company Logo), the share title, and the company URL (if they use a DNS alias) so recipients have more context about what the link will take them to.
  • This applies for Share Links and Digital Sales Rooms
    
• Transfer Room Improvements:
  • When transferring a Digital Sales Room which has been linked to a record in your CRM to a user who is not authenticated to the CRM a notification will inform the new owner that the CRM details have been hidden until they authenticate to the CRM.
• General Improvements:
  • Added a hover effect to the ‘Copy Tab’ button in Page Templates making it easier for users to identify that the button is actionable.
  • Improved configuration bundle settings so that when Comments are enabled for Shares then Access Forms are also enabled and can not be disabled while Comments are enabled. An Access Form is a mandatory setting when Comments are enabled.

Bug Fixes

• Fixed an issue in Page Templates where some formatting in the Text Widget caused alignment issues for the rest of the Template.
• Fixed an issue on the Share Details page where the list of Files was not displaying correctly on screens smaller than 13in.
• Fixed an issue causing overlaps with the custom details icon and the menu button when 'File group' widgets were in grid view.
• Fixed an issue where the Image Library for Banner Images in Page Templates did not save tags when added to an image.
• Fixed an issue where there were two ‘English US’ language options for Email Template customization.
• Fixed an issue in Platform Configuration > Files > File Uploads where adding multiple file extensions at once resulted in an error.
• Fixed an issue in Platform Configuration > Security > DNS where admins were not able to update the DNS alias.

September 30th, 2025 

Enhancements

• Share Details - Add People
  • The Add People modal now loads user lists on-demand after search, significantly improving performance.
  • Internal Users who also exist as a CRM Lead or Contact are deduplicated so they are always added to a Share as an Internal Contact.

Bug Fixes

• Fixed an issue preventing publishers from adjusting table width and height in Page Template Text Widgets.
• Fixed an issue where CRM details were incorrectly copied when duplicating a Digital Sales Room.
• Fixed an issue causing oversized icons for certain file types.
• Fixed an issue with incorrect date formatting in the People section for First and Latest view data.
• Fixed an issue where clicking the Comments tab in Share Details displayed a blank page.
• Fixed an issue showing an incorrect Page count on the default Home page.

August 20th, 2025 

Updates

•  Sharing Updates
  • Users who view a share, but don’t view any content in the share, will now be listed in the Viewer Insights tab of the Share Details page.
  • Filter Shares by Name and Email Address: A new filter is available in the Share Dashboard allowing users to filter shares by Viewer Name and Email address. Users can add multiple users to the filter and see all shares that any of the Viewers selected are associated with. The filter operates with ‘AND’ logic which will show shares that any of the Viewers in the filter are associated with.

• A new setting in Digital Sales Rooms allows users to control the default state of each File section as Expanded or Collapsed. The setting defaults to ‘Expanded’, but when configured to ‘Collapsed’ that File section will show in the Share Portal in the Collapsed state until viewers select to Expand it.

 

iOS 5.22.0 Release Notes 

August 18th, 2025

Updates

• Page Templates - Copy link to Tab
  • When tapping on a tab while viewing a Page Template a new ‘copy’ icon will appear allowing users to copy a link directly to that Tab. 
  • When opening the link users will be taken into the Page Template and the correct tab will be opened.
• Pitch Builder Improvements
  • When creating a Pitch users can publish the new file directly into an existing Digital Sales Room.

• File Viewer Updates
  • While a video is downloading to the device users can start to watch the video before the download is complete.
  • Users can select different playback speeds when viewing a video in the iOS app. In the file viewer for videos there is a new icon, when selected users get various playback speed options to choose from.

•  Sharing Improvements
  • Added support for Digital Sales Room notification settings in Me > Settings so users have granular control over their notification preferences on iOS devices. These settings apply to all devices used.
  • ‘Open Room’ option added to the Share Details page for Digital Sales Room so internal users can have easy access to view their Shares in the Share Portal.
  • Adds support for selecting custom forms when creating a share Link or Digital Sales Room. Users now have access to the full list of custom forms.
• Publishing Updates
  • Device and Bookmarks have been added as source options in the ‘Add Files’ menu when users are adding content to a Digital Sales Room or publishing content in a Page or Story.
• Genie Assistant: Custom Disclaimer Messages
  • SearchAI and Genie Assistant on iOS now display custom disclaimer messages configured by administrators..
    • "Learn More" Link: End users will see a "Learn more" link next to the standard "Verify AI content for accuracy" message
    • Contextual Placement:
      • SearchAI: The "Learn more" link appears at the bottom of the relevant documents section used as context for AI answers
      • Genie Assistant: The "Learn more" link appears at the top of Genie conversations
    • User Experience: When users tap the "Learn more" link, a sheet will appear displaying the custom disclaimer text that administrators have configured for their organization. This provides easy access to organization-specific guidance on AI content usage and verification practices.

• Genie Assistant: Enhanced Feedback for AI Answers
  • Users can now provide optional written feedback when rating AI answers with thumbs up or thumbs down in SearchAI and Genie Assistant.

• Optional Feedback Comments: After giving a thumbs up or thumbs down rating, users can optionally add written feedback
• Administrator Insights: Feedback messages are sent to administrators to help them gauge AI answer quality and make improvements
• Modal Interface: The feedback option is presented as a modal where users can add comments and submit their input
• User Experience: This enhancement helps administrators better understand what's working well and identify areas for improvement in AI responses. Users can provide specific context about their rating to help inform future optimizations.

 

Web Release Notes

July 29th, 2025 

Updates

• Share Details - Analytics Improvements
• Anonymous viewers in the people section will now be sorted by the first viewed date. This change will ensure that analytics for ‘Anonymous 1’ will remain associated with the Anonymous 1 viewer in the Share Details page. Previously these anonymous viewers were sorted by IP address and the viewer data for ‘Anonymous 1’ would change when new anonymous viewers accessed the Share.
• Improvement to the Share Details page now shows if a Viewer accessed the Share, but did not open a file. Viewers who access a Share but do not view a file will now be added to the People and Viewer Insights tabs displaying the date they accessed the Share.
• You can now track which platform a share was created from: Web App, iOS (and version), Android (and version), and Windows (and version) are new properties available for Sharing reports.
• Copy Internal File Link
• The option to ‘Copy Internal File Link’ is now available in the File more options menu for Page Templates

 

 

Web Release Notes

July 8th, 2025

Updates

Sharing Updates

• Granular notification preferences have been reinstated in the Access Form. Users can still change their preferences at any time from the notification settings button in the top right corner of a Share. Customers without ‘Comments’ enabled will only have ‘Content’ notification options in the Access Form.

• Improved notifications for Room Owners. Room Owners will now receive a notification when Co-owners or Publishers add or delete files within their Rooms.
• Updated the 'Copy Room' confirmation modal to include a list of files that won't be available in the new Room if the user does not have permission to view and share those files.

 

• Comment Updates in Digital Sales Rooms
  • When viewing the Comment sidebar from the Share landing page users will now see all Comments in the Room aggregated in a single list.
  • When viewing the Comment sidebar in a File users will only see comments within the file they are looking at.
  • If you would like more information about the ‘Comment’ feature in Digital Sales Rooms please reach out to your Account Manager or Customer Success representative.
•  File Viewer Updates
  • The ‘Ask Genie’ button has been moved to the top navigation bar when the file viewer is open.
•  Pitch Builder Updates
  • Adds support for ‘Add page to Pitch’ setting in the more options menu for Word and Excel files
  • Add support for Google Docs in Pitch Builder
• Public API Updates
  •  Adds Public API support for the new file Download setting
  • When publishing a file through the Public API publishers can now set the ‘Allow Downloads' setting for each file instead of the files inheriting the default setting for that field.

 

Web Release Notes

June 25th, 2025

Updates

• Cloud Files Improvements: Google Shared Drives
  • The Google Drive Cloud Files integration now supports Shared Drives. This enhancement allows publishers to browse, access, and publish files stored in your organization's Shared Drives within our platform. 
  • Existing Google Drive connections will not be impacted by these changes. If you previously selected the ‘Entire Account’ option when creating a connection that will remain connected to your ‘My Drive’. Any new connections using the ‘Entire Account’ option will include all Share Drives and the My Drive content structure.
  • To access Shared Drives you will need to create a new Google Drive connection In Bigtincan Drive > Settings > Integrations or Platform Configuration > Files > Cloud Services for Publishers

Web Release Notes 

June 16th, 2025

Updates

• Manage Download Status in Share Details Page
  • When users create or manage a share they can now choose to allow or disable downloads for individual files in the share.
  • Files that have share downloads disabled in file settings will always have downloads disabled, users can not change that setting.
  • Files that allow share downloads in file settings will have a new configurable setting in the file more options menu (...) of the Share Details page allowing them to disable the ability for viewers to download files.
  • As part of this work we’ve also renamed the company default setting in Platform Configuration > Sharing > Default Settings from ‘Allow file downloads’ to ‘Allow share downloads’ to alleviate confusion about what the setting does.

• Page Template - Text Widget Improvements
  • The text widget in Page Templates now supports an active and inactive state. Clicking on the widget changes the state from inactive to active allowing users to add or edit text within the widget.
  • This change will improve performance of Page Templates with multiple tabs.

Inactive state

Active state

• Page Templates - Copy link to Tab
  • When hovering over a tab while viewing a Page Template a new ‘copy’ icon will appear allowing users to copy a link directly to that Tab. 
  • When opening the link users will be taken into the Page Template and the correct tab will be opened.

 

Android 5.12.0 and iOS 5.21.4 Release 

June 9th, 2025

Android and iOS Updates

• Updated Authentication Flow: As part of our commitment to improving security and user experience, we’ve updated the look and workflow of our Login page. This new design includes enhancements to make signing in easier and faster for you.
  • The Login page now has an updated design and layout to give you more ways to sign in quickly. The updated layout makes it easier to choose between different login methods, and the streamlined interface reduces the steps needed to access your account. 

• The initial login screen looks similar to the previous version, select ‘Sign In’ to start the authentication process.

 

• The new login flow allows users to enter their Email address, or select Custom sign in options

• Once you enter your email the login screen knows which organization you are logging into displaying your company’s logo and brand color.

• For customers that have set up custom sign-ins, users can go to this Custom Sign in tab and enter the code/domain that was set up.

• You will then get to your company-specific login page and see the SSO options that have been configured. You can also use your email from the initial login page to get to the custom sign in options.

Android Updates

• Support for new Search behaviors
  • Deduplication of Search Results: When identical files are uploaded to different locations within the platform we will now combine all of those locations together in a single result within the search results page. This deduplication of identical results will declutter the results page and help users find the content they’re looking for faster.
  • Google file formats have been added to the File Type filter list in Search.
• Sharing Updates
  • Adds support for displaying Viewer location data in the Viewer Insights section of the Share Details page and the People section of a Digital Sales Room. If you’re interested in enabling location data please reach out to your account manager or customer success representative.
  • A confirmation modal is now displayed when users attempt to add multiple files to an existing Room informing them which files were successfully added and which files were unable to be added due to settings blocking them from being shared.

• • When viewing an Email Share, recipients who have not viewed the share will be added to the recipients list in a new section of the Recipients tab titled ‘Not Viewed’ so users can clearly differentiate between who has accessed the content they’ve shared and who has not.
  • Activity notifications for Digital Sales Rooms have been added to the Notification stream on Android devices.
  • Adds support for selecting Custom Access Forms when creating a Link share or Digital Sales Room on Android devices.

• Pitch Builder Updates
  • Google Docs and Google Slides are now supported file types in Pitch Builder on Android devices.
• General Updates
  • ‘Copy Story Link’ has been added to the more options menu (...) for Stories on Android devices.
  • Adds support for a new bigtincanhub://openhomescreen URL with optional custom parameters.  When provided, we will reload the custom Home Screen with those parameters in the loading URL.
  • Adds support for Delegated Email Authentication for Gmail & Outlook.
    • This setting allows individual users to integrate and grant permissions between Bigtincan Content Hub and their email provider.
    • The existing configuration bundle setting allows admins to enable the ‘Delegate Email Authentication’ feature. Admins can determine which email providers - Gmail, Outlook, or both - are available to different user populations.
    • Once enabled a new menu option will be available in More > Me > Settings titled “Email” where users can select their email provider and authenticate their account.

• • Shareable Weblinks can now be opened in the devices Default Browser
  • Search functionality has been added to the ‘Add Files’ file picker.

 

Web Release Notes 

May 26th, 2025

Updates

•   Sharing Improvements
  • Enabling ‘Allow Comments’ in Platform Configuration > Sharing > Room Defaults now automatically enables the access form setting so admins don’t have to manually configure both settings.
  • Enabling 'Allow Comments' when creating a share in the share modal now automatically enables the access form setting so users don’t have to manually configure both settings for a share.
    • Access Forms are required when enabling Comments in a share, but Users can still select their preferred Access Form if more than the default form is available to them.
  • The 'Add People' workflow in Digital Sales Rooms has been redesigned with a cleaner interface and fewer steps to create new contacts.
  • When auto-update is enabled for Digital Sales Rooms, deleting a file from a Story automatically removes it from all associated Digital Sales Rooms, keeping content synchronized across platforms.

• Pitch Builder Improvements
  • When creating a Pitch users can publish the new file directly into an existing Digital Sales Room.
    • 
  • Adds support for Image, Doc and XLS file types to be used when creating a Pitch on the Web app, bringing file type parity to Pitch Builder across all platforms.

• Publishing Improvements
  • Publishers can now control file downloads independently from sharing permissions.
    • Previously, download ability was tied to share permissions - Optional and Mandatory status allowed files to be downloaded by internal users. 
    • Now, a dedicated "Allow Downloads" toggle gives publishers granular control over file downloads
    • Publishers can now allow file shares without allowing downloads, and block share while allowing downloads.
    • Existing files with Optional/Mandatory sharing will have downloads enabled by default, Blocked files will have downloads disabled by default

• Speed up content creation by copying published Stories as a new draft. We are introducing the ability for publishers to copy existing Stories. 
  • How it works: Open the more options menu in a Story and click "Make a copy" to create a new draft with the same structure, layout, and settings..
  • Permissions: Users who have ‘Publish’ permissions within a Channel will always be able to Copy a Story. Users who have ‘View’ permissions within a Channel will need a configuration bundle setting enabled to use this feature.
  • The configuration bundle setting ‘Can Copy’ allows users to Copy any Story they have permission to View.
  • Copying a Story creates a new independent Story - changes to the original won't affect the copy.

 

Web Release Notes

May 5th, 2025 

Updates

Digital Sales Room Updates 

• Transferring Room Ownership
  • Owners can transfer individual rooms (e.g. sales passing off to customer success)
  • Administrators can transfer rooms individually or in bulk when roles change or reps turnover
• Collaboration
  • Address buyer concerns as they come up, and improve collaboration between selling and buying teams with commenting. 
  • Leave specific contextual comments on any file or place in the room to begin a threaded discussion
  • Receive email notifications for comments and replies
  • See all comments in one feed and click into each to know exactly where they were left
  • Clean up comments by resolving them
• Internal Roles
  • Improve collaboration on deals with the ability to allow co-owners, publishers, and viewers to be added to a room.
  • Co-owners can manage the room, content within it, and who has access
  • Publishers can add, remove, and update content within the room
  • Viewers can see and track the room and buyer engagement but not edit it
• Features
  • An authenticated link is emailed to an approved viewer when they try to access the room
  • Contacts can be added to a room by selecting from synced CRM contacts or creating contacts in Bigtincan
  • People that haven’t been added as a contact can request access, which will notify the room owner
  • Set private rooms as the default option, ensuring secure access to sensitive information by default
• Private Digital Sales Rooms
  • Confidently share sensitive documents with enhanced security options for digital sales room access. Integrate CRM contacts and create new contacts directly in a Share, ensuring only the right people access critical information.
  • Add and remove contacts per room
    as needed
  • Grant access to requests with time-limited authentication links
• Share Dashboard Enhancements
  • Updates to the Share dashboard in Bigtincan Content give a fullscreen intuitive experience for filtering and finding all your shares, whether they are email, link, or digital sales rooms.

Digital Avatars

Narrate personalized proposals with your own custom avatar and cloned voice, making bespoke presentations for your prospects in minutes rather than hours.

• Easily update presentations for new customers and regenerate video and audio
• Translate presentations and generate realistic AI speech in any language
• Avatars can float over slides, and the viewer can move or minimize them

Drive Enhancements

• The updated Drive interface offers a modern look and feel while retaining all existing functionality, ensuring a more unified user experience with the rest of the Bigtincan platform.
• Drive admins can open files in Drive directly from Bigtincan Content via the file details menu. This easier access to open and update files, helps content managers ensure their teams always have the most up-to-date version of a document. 
• Real-time file external repository syncing is becoming available, with connections to Google Drive, SharePoint, Dropbox, or Box. This allows for placement of files all from Drive, rather than having to use two systems with the older and less robust cloud file sync.

 

Web Release Notes

April 28th, 2025

Updates

• Digital Sales Room Updates
  • External Viewer: Adding a profile icon to the share portal which allows users to manage their Notification preferences
    • ‘Send me updates’ option being removed and granular notification settings allow viewers to curate which notifications they receive.
    • All content notifications disabled for viewers by default
    • All comment notifications enabled for viewers by default
  • Comments
    • Email notifications when a comment is created, replied, and the status is updated.
    • Admin setting to enable/disable Comments by default when users create a Room
    • User setting to enable/disable Comments when creating a Room
    • User setting to enable/disable Comment in Room settings
  • Add People Modal
    • Search for Salesforce Leads & Contacts supported
      • Activities are not logged to SFDC in this release against Leads & Contacts
    • Dynamics support coming soon
  • ‘Open Room’ button in the Share Details page now takes all internal users directly to the Room without forcing them to fill out the access form.

 

Web Release Notes 

March 31st, 2025

Updates

•  Google Workspace Integration Improvements
  • Time on page analytic support added for all Google Workspace file types. Google files will now have page based analytics when viewed by internal users or external users in a Share.

• Easy access to files synced from Drive
  • A new option to ‘Open in Drive’ is available for users who have access to Drive from the File Details menu.

Web Release Notes

March 3rd, 2025 

Updates 

•  New Feature - Restrict User Visibility
  • The Restrict User Visibility feature limits Users visibility so they can only see activities and search for other Users in groups they belong to. It ensures that users can only see and interact with approved users, preventing unintended visibility or access to other users within the system.
  • When Restrict User Visibility is enabled in a configuration bundle, a user in group A will not be able to view activities or search for users from group B or group C if they do not also belong to group B or group C, preserving confidentiality and maintaining competitive boundaries. This feature enhances data security, supports compliance, and fosters trust in shared environments.
  • To enable this setting navigate to Platform Configuration > Configuration Bundles > UI and enable the setting Restrict User Visibility - Groups.

• Public API Improvements
  • Added permanent IDs to Tabs in Page Templates. Those IDs are now available in the public API.
  • New API added to Get User Bookmarks. This API will return bookmarked Stories, Files, and Bookmark Stacks for a User.

• Pitch Builder Improvements
  • Added support for GSlides in Pitch Builder. GSlides files, or individual slides from a GSlide file, can now be added to Pitch Builder in order to create a new custom asset.

 

Bigtincan for Salesforce/MS Dynamics

Navigation update 

Introduces a more responsive and flexible menu system, enhancing usability across different screen sizes. This update streamlines navigation, separates action items from navigation items, and improves workflow efficiency for sales representatives, admins, and support teams.

Key Enhancements

1. Collapsible & Flexible Navigation Menu
   1. Users can now collapse or expand the navigation menu, improving screen real estate utilization.
   2. The expanded menu is the default view when accessing an entity (e.g., opportunities, contacts).
   3. Clicking outside the menu will automatically collapse it.
   4. External links will open in a new browser tab without collapsing the menu.
2. Improved Responsiveness for Smaller Screens
   1. The navigation system now dynamically adjusts to different device sizes, including desktops, tablets, and mobile devices.
   2. Optimized experience for Salesforce (Tablet only) and MS Dynamics (Full mobile and tablet support).
3. External Links in Navigation
   1. A new External Links section allows quick access to integrated platforms like:
      1. Bigtincan Hub
      2. Brainshark (Sales Onboarding, Coaching, & Training Software)
      3. Zunos
   2. Links open in a new tab while maintaining user authentication.
   3. Links are displayed only if the content source is enabled in the CRM Admin App.
4. Improved User Awareness & Context
   1. The menu now displays the current section name instead of a generic label (e.g., “Company Library,” “Search”).
   2. When no section is selected, the text area remains blank to avoid unnecessary clutter.

 

Web

February 10th

Updates

• Sharing Improvements
  • In the Share Portal, when the ‘Download as PDF’ setting is enabled in a share the download button will be disabled until the PDF version of the file is available to avoid user confusion.
  • In the Share Dashboard, when a user applies filters to the list of shares those filters will be remembered and maintained when they navigate to a Share Details page and back to the Share Dashboard so users don’t have to re-apply those settings while looking for a specific share.

 

iOS 5.21.0

January 29th

Updates

• iOS 18 Navigation Updates for iPadOS
  • Apple has introduced greater flexibility on iPadOS for users to choose between a Side Bar and a Tab Bar for navigation. To learn more about Apples navigation changes visit their website: https://developer.apple.com/videos/play/wwdc2024/10147/#:~:text=In%20iPadOS%2018%2C%20tab%20bars,making%20it%20easier%20to%20reach.
  • For users on iOS 18 or later in the Bigtincan iPadOS app there will now be an option to switch navigation between the Side Bar and Tab Bar.
    • The Tab Bar will show a maximum of 4 items from the navigation menu at a time, with search always available in the tab menu.
    • The Side Bar will show all of your navigation icons in the custom order admins have set in Platform Configuration > General > Navigation. 
  • Users on versions of iPadOS earlier than iOS 18 will not be impacted by these navigation updates.

Tab Bar

Side Bar

• Digital Sales Room improvements
  • A confirmation modal is now displayed when users attempt to add multiple files to an existing Room informing them which files were successfully added and which files were unable to be added due to settings blocking them from being shared.
  • Users can now add a file to an existing Room from the File Viewer, Search results, and Bookmarks pages within the app.
  • In-app and push notifications for Digital Sales Rooms are now supported on iOS. Based on user preferences and settings they will now receive notifications on their iOS devices when a viewer accesses a Room or  likes and downloads files within the Room.
• JSBridge API improvements
  • The JSBridge API for creating and editing Stories now allows users to upload all file types supported by the Bigtincan Content Hub platform.
• Support for new Search behaviors
  • Deduplication of Search Results: When identical files are uploaded to different locations within the platform we will now combine all of those locations together in a single result within the search results page. This deduplication of identical results will declutter the results page and help users find the content they’re looking for faster.

 

Web Release 

January 20th

Updates 

• Page Template improvements
  • Pages that use Tabs now display the Tab title when a single Tab is in use.
  • When a user opens a ‘related page’ in a Page Template and then closes the ‘related page’ they are now taken back to the original page they were viewing.
• File time on page data improvements
  • Time on page data will now be paused when users switch tabs or hide the browser window. When users return to that tab or view the window again the time on page counter will continue.
• Easy access to files synced from Drive
  • A new option to ‘Open in Drive’ is available for users who have access to Drive from the File Details menu.
• Added pagination to the admin page ‘Manage Shares’ in platform configuration
• Added support for ‘All Users’ in the Form Template permission menu