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2025 Content Hub Release Notes

Updated

Web Release Notes

July 8th, 2025

Updates

Sharing Updates

  • Granular notification preferences have been reinstated in the Access Form. Users can still change their preferences at any time from the notification settings button in the top right corner of a Share. Customers without ‘Comments’ enabled will only have ‘Content’ notification options in the Access Form.

  • Improved notifications for Room Owners. Room Owners will now receive a notification when Co-owners or Publishers add or delete files within their Rooms.
  • Updated the 'Copy Room' confirmation modal to include a list of files that won't be available in the new Room if the user does not have permission to view and share those files.

 

  • Comment Updates in Digital Sales Rooms
    • When viewing the Comment sidebar from the Share landing page users will now see all Comments in the Room aggregated in a single list.
    • When viewing the Comment sidebar in a File users will only see comments within the file they are looking at.
    • If you would like more information about the ‘Comment’ feature in Digital Sales Rooms please reach out to your Account Manager or Customer Success representative.
  •  File Viewer Updates
    • The ‘Ask Genie’ button has been moved to the top navigation bar when the file viewer is open.
  •  Pitch Builder Updates
    • Adds support for ‘Add page to Pitch’ setting in the more options menu for Word and Excel files
    • Add support for Google Docs in Pitch Builder
  • Public API Updates
    •  Adds Public API support for the new file Download setting
    • When publishing a file through the Public API publishers can now set the ‘Allow Downloads' setting for each file instead of the files inheriting the default setting for that field.

 

Web Release Notes

June 25th, 2025

Updates

  • Cloud Files Improvements: Google Shared Drives
    • The Google Drive Cloud Files integration now supports Shared Drives. This enhancement allows publishers to browse, access, and publish files stored in your organization's Shared Drives within our platform. 
    • Existing Google Drive connections will not be impacted by these changes. If you previously selected the ‘Entire Account’ option when creating a connection that will remain connected to your ‘My Drive’. Any new connections using the ‘Entire Account’ option will include all Share Drives and the My Drive content structure.
    • To access Shared Drives you will need to create a new Google Drive connection In Bigtincan Drive > Settings > Integrations or Platform Configuration > Files > Cloud Services for Publishers

Web Release Notes 

June 16th, 2025

Updates

  • Manage Download Status in Share Details Page
    • When users create or manage a share they can now choose to allow or disable downloads for individual files in the share.
    • Files that have share downloads disabled in file settings will always have downloads disabled, users can not change that setting.
    • Files that allow share downloads in file settings will have a new configurable setting in the file more options menu (...) of the Share Details page allowing them to disable the ability for viewers to download files.
    • As part of this work we’ve also renamed the company default setting in Platform Configuration > Sharing > Default Settings from ‘Allow file downloads’ to ‘Allow share downloads’ to alleviate confusion about what the setting does.

  • Page Template - Text Widget Improvements
    • The text widget in Page Templates now supports an active and inactive state. Clicking on the widget changes the state from inactive to active allowing users to add or edit text within the widget.
    • This change will improve performance of Page Templates with multiple tabs.

Inactive state

Active state

  • Page Templates - Copy link to Tab
    • When hovering over a tab while viewing a Page Template a new ‘copy’ icon will appear allowing users to copy a link directly to that Tab. 
    • When opening the link users will be taken into the Page Template and the correct tab will be opened.

 

Android 5.12.0 and iOS 5.21.4 Release 

June 9th, 2025

Android and iOS Updates

  • Updated Authentication Flow: As part of our commitment to improving security and user experience, we’ve updated the look and workflow of our Login page. This new design includes enhancements to make signing in easier and faster for you.
    • The Login page now has an updated design and layout to give you more ways to sign in quickly. The updated layout makes it easier to choose between different login methods, and the streamlined interface reduces the steps needed to access your account. 

  • The initial login screen looks similar to the previous version, select ‘Sign In’ to start the authentication process.

 

  • The new login flow allows users to enter their Email address, or select Custom sign in options

  • Once you enter your email the login screen knows which organization you are logging into displaying your company’s logo and brand color.

  • For customers that have set up custom sign-ins, users can go to this Custom Sign in tab and enter the code/domain that was set up.

  • You will then get to your company-specific login page and see the SSO options that have been configured. You can also use your email from the initial login page to get to the custom sign in options.

Android Updates

  • Support for new Search behaviors
    • Deduplication of Search Results: When identical files are uploaded to different locations within the platform we will now combine all of those locations together in a single result within the search results page. This deduplication of identical results will declutter the results page and help users find the content they’re looking for faster.
    • Google file formats have been added to the File Type filter list in Search.
  • Sharing Updates
    • Adds support for displaying Viewer location data in the Viewer Insights section of the Share Details page and the People section of a Digital Sales Room. If you’re interested in enabling location data please reach out to your account manager or customer success representative.
    • A confirmation modal is now displayed when users attempt to add multiple files to an existing Room informing them which files were successfully added and which files were unable to be added due to settings blocking them from being shared.

    • When viewing an Email Share, recipients who have not viewed the share will be added to the recipients list in a new section of the Recipients tab titled ‘Not Viewed’ so users can clearly differentiate between who has accessed the content they’ve shared and who has not.
    • Activity notifications for Digital Sales Rooms have been added to the Notification stream on Android devices.
    • Adds support for selecting Custom Access Forms when creating a Link share or Digital Sales Room on Android devices.
  • Pitch Builder Updates
    • Google Docs and Google Slides are now supported file types in Pitch Builder on Android devices.
  • General Updates
    • ‘Copy Story Link’ has been added to the more options menu (...) for Stories on Android devices.
    • Adds support for a new bigtincanhub://openhomescreen URL with optional custom parameters.  When provided, we will reload the custom Home Screen with those parameters in the loading URL.
    • Adds support for Delegated Email Authentication for Gmail & Outlook.
      • This setting allows individual users to integrate and grant permissions between Bigtincan Content Hub and their email provider.
      • The existing configuration bundle setting allows admins to enable the ‘Delegate Email Authentication’ feature. Admins can determine which email providers - Gmail, Outlook, or both - are available to different user populations.
      • Once enabled a new menu option will be available in More > Me > Settings titled “Email” where users can select their email provider and authenticate their account.

    • Shareable Weblinks can now be opened in the devices Default Browser
    • Search functionality has been added to the ‘Add Files’ file picker.

 

Web Release Notes 

May 26th, 2025

Updates

  •   Sharing Improvements
    • Enabling ‘Allow Comments’ in Platform Configuration > Sharing > Room Defaults now automatically enables the access form setting so admins don’t have to manually configure both settings.
    • Enabling 'Allow Comments' when creating a share in the share modal now automatically enables the access form setting so users don’t have to manually configure both settings for a share.
      • Access Forms are required when enabling Comments in a share, but Users can still select their preferred Access Form if more than the default form is available to them.
    • The 'Add People' workflow in Digital Sales Rooms has been redesigned with a cleaner interface and fewer steps to create new contacts.
    • When auto-update is enabled for Digital Sales Rooms, deleting a file from a Story automatically removes it from all associated Digital Sales Rooms, keeping content synchronized across platforms.
  • Pitch Builder Improvements
    • When creating a Pitch users can publish the new file directly into an existing Digital Sales Room.
    • Adds support for Image, Doc and XLS file types to be used when creating a Pitch on the Web app, bringing file type parity to Pitch Builder across all platforms.
  • Publishing Improvements
    • Publishers can now control file downloads independently from sharing permissions.
      • Previously, download ability was tied to share permissions - Optional and Mandatory status allowed files to be downloaded by internal users. 
      • Now, a dedicated "Allow Downloads" toggle gives publishers granular control over file downloads
      • Publishers can now allow file shares without allowing downloads, and block share while allowing downloads.
      • Existing files with Optional/Mandatory sharing will have downloads enabled by default, Blocked files will have downloads disabled by default

  • Speed up content creation by copying published Stories as a new draft. We are introducing the ability for publishers to copy existing Stories. 
    • How it works: Open the more options menu in a Story and click "Make a copy" to create a new draft with the same structure, layout, and settings..
    • Permissions: Users who have ‘Publish’ permissions within a Channel will always be able to Copy a Story. Users who have ‘View’ permissions within a Channel will need a configuration bundle setting enabled to use this feature.
    • The configuration bundle setting ‘Can Copy’ allows users to Copy any Story they have permission to View.
    • Copying a Story creates a new independent Story - changes to the original won't affect the copy.

 

Web Release Notes

April 28th, 2025

Updates

  • Digital Sales Room Updates
    • External Viewer: Adding a profile icon to the share portal which allows users to manage their Notification preferences
      • ‘Send me updates’ option being removed and granular notification settings allow viewers to curate which notifications they receive.
      • All content notifications disabled for viewers by default
      • All comment notifications enabled for viewers by default
    • Comments
      • Email notifications when a comment is created, replied, and the status is updated.
      • Admin setting to enable/disable Comments by default when users create a Room
      • User setting to enable/disable Comments when creating a Room
      • User setting to enable/disable Comment in Room settings
    • Add People Modal
      • Search for Salesforce Leads & Contacts supported
        • Activities are not logged to SFDC in this release against Leads & Contacts
      • Dynamics support coming soon
    • ‘Open Room’ button in the Share Details page now takes all internal users directly to the Room without forcing them to fill out the access form.

 

Web Release Notes 

March 31st, 2025

Updates

  •  Google Workspace Integration Improvements
    • Time on page analytic support added for all Google Workspace file types. Google files will now have page based analytics when viewed by internal users or external users in a Share.
  • Easy access to files synced from Drive
    • A new option to ‘Open in Drive’ is available for users who have access to Drive from the File Details menu.

Web Release Notes

March 3rd, 2025 

Updates 

  •  New Feature - Restrict User Visibility
    • The Restrict User Visibility feature limits Users visibility so they can only see activities and search for other Users in groups they belong to. It ensures that users can only see and interact with approved users, preventing unintended visibility or access to other users within the system.
    • When Restrict User Visibility is enabled in a configuration bundle, a user in group A will not be able to view activities or search for users from group B or group C if they do not also belong to group B or group C, preserving confidentiality and maintaining competitive boundaries. This feature enhances data security, supports compliance, and fosters trust in shared environments.
    • To enable this setting navigate to Platform Configuration > Configuration Bundles > UI and enable the setting Restrict User Visibility - Groups.
  • Public API Improvements
    • Added permanent IDs to Tabs in Page Templates. Those IDs are now available in the public API.
    • New API added to Get User Bookmarks. This API will return bookmarked Stories, Files, and Bookmark Stacks for a User.
  • Pitch Builder Improvements
    • Added support for GSlides in Pitch Builder. GSlides files, or individual slides from a GSlide file, can now be added to Pitch Builder in order to create a new custom asset.

 

Bigtincan for Salesforce/MS Dynamics

Navigation update 

Introduces a more responsive and flexible menu system, enhancing usability across different screen sizes. This update streamlines navigation, separates action items from navigation items, and improves workflow efficiency for sales representatives, admins, and support teams.

Key Enhancements

  1. Collapsible & Flexible Navigation Menu
    1. Users can now collapse or expand the navigation menu, improving screen real estate utilization.
    2. The expanded menu is the default view when accessing an entity (e.g., opportunities, contacts).
    3. Clicking outside the menu will automatically collapse it.
    4. External links will open in a new browser tab without collapsing the menu.
  2. Improved Responsiveness for Smaller Screens
    1. The navigation system now dynamically adjusts to different device sizes, including desktops, tablets, and mobile devices.
    2. Optimized experience for Salesforce (Tablet only) and MS Dynamics (Full mobile and tablet support).
  3. External Links in Navigation
    1. A new External Links section allows quick access to integrated platforms like:
      1. Bigtincan Hub
      2. Brainshark (Sales Onboarding, Coaching, & Training Software)
      3. Zunos
    2. Links open in a new tab while maintaining user authentication.
    3. Links are displayed only if the content source is enabled in the CRM Admin App.
  4. Improved User Awareness & Context
    1. The menu now displays the current section name instead of a generic label (e.g., “Company Library,” “Search”).
    2. When no section is selected, the text area remains blank to avoid unnecessary clutter.

 

Web

February 10th

Updates

  • Sharing Improvements
    • In the Share Portal, when the ‘Download as PDF’ setting is enabled in a share the download button will be disabled until the PDF version of the file is available to avoid user confusion.
    • In the Share Dashboard, when a user applies filters to the list of shares those filters will be remembered and maintained when they navigate to a Share Details page and back to the Share Dashboard so users don’t have to re-apply those settings while looking for a specific share.

 

iOS 5.21.0

January 29th

Updates

  • iOS 18 Navigation Updates for iPadOS
    • Apple has introduced greater flexibility on iPadOS for users to choose between a Side Bar and a Tab Bar for navigation. To learn more about Apples navigation changes visit their website: https://developer.apple.com/videos/play/wwdc2024/10147/#:~:text=In%20iPadOS%2018%2C%20tab%20bars,making%20it%20easier%20to%20reach.
    • For users on iOS 18 or later in the Bigtincan iPadOS app there will now be an option to switch navigation between the Side Bar and Tab Bar.
      • The Tab Bar will show a maximum of 4 items from the navigation menu at a time, with search always available in the tab menu.
      • The Side Bar will show all of your navigation icons in the custom order admins have set in Platform Configuration > General > Navigation. 
    • Users on versions of iPadOS earlier than iOS 18 will not be impacted by these navigation updates.

Tab Bar

Side Bar

  • Digital Sales Room improvements
    • A confirmation modal is now displayed when users attempt to add multiple files to an existing Room informing them which files were successfully added and which files were unable to be added due to settings blocking them from being shared.
    • Users can now add a file to an existing Room from the File Viewer, Search results, and Bookmarks pages within the app.
    • In-app and push notifications for Digital Sales Rooms are now supported on iOS. Based on user preferences and settings they will now receive notifications on their iOS devices when a viewer accesses a Room or  likes and downloads files within the Room.
  • JSBridge API improvements
    • The JSBridge API for creating and editing Stories now allows users to upload all file types supported by the Bigtincan Content Hub platform.
  • Support for new Search behaviors
    • Deduplication of Search Results: When identical files are uploaded to different locations within the platform we will now combine all of those locations together in a single result within the search results page. This deduplication of identical results will declutter the results page and help users find the content they’re looking for faster.

 

Web Release 

January 20th

Updates 

  • Page Template improvements
    • Pages that use Tabs now display the Tab title when a single Tab is in use.
    • When a user opens a ‘related page’ in a Page Template and then closes the ‘related page’ they are now taken back to the original page they were viewing.
  • File time on page data improvements
    • Time on page data will now be paused when users switch tabs or hide the browser window. When users return to that tab or view the window again the time on page counter will continue.
  • Easy access to files synced from Drive
    • A new option to ‘Open in Drive’ is available for users who have access to Drive from the File Details menu.
  • Added pagination to the admin page ‘Manage Shares’ in platform configuration
  • Added support for ‘All Users’ in the Form Template permission menu
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