You will need to make sure you are connected to wifi or internet connection when logging into the WebClient.
To connect to wifi please follow the following steps:
Windows
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Select the Network or Wifi icon in the notification area.
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In the list of networks, choose the network that you want to connect to, and then select Connect.
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Type the security key (often called the password).
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Follow additional instructions if there are any.
Windows Article:
Apple
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On your Mac, click the Wi-Fi icon in the menu bar, click Other Networks, then click Other at the bottom of the Other Networks list.
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Enter the name of the wireless network in the Network Name field.
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Click the Security pop-up menu, then choose the type of wireless security the network uses.
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Enter the information for any additional fields that are displayed, such as a username and password, then click Join.
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