How to Add a New Folder to Your Brainshark Site

If you need to add a new folder to your Brainshark Site, you can do so in the Administration section of your account. A Company Administrator or a Folder Administrator can add folders to a Brainshark site. 

To add a new folder:

  1. Navigate to Administration.
  2. Select Folders found in the left-hand menu then click Add Folder.mceclip0.png
  3. On the Folder Properties page, enter the properties of the new folder.
    • Select the parent folder to contain the new folder.
    • Enter the folder name.
    • Enter the folder description.
    • Choose the folder security settings.
  4. Click Continue.
  5. On the permissions page, assign ViewerAuthor, and/or Administrator permissions to users.
    • Groups can also be given permissions from this menu by selecting “Group Names” under the Search Dropdown in the top left and clicking “Go” .

  6. Select Submit at the bottom of the page.


  • Folders cannot be moved once they have been added.
  • Company Administrators may add folders at any level. Folder Administrators may only add subfolders to the folders that they have Folder Administration permissions to.
  • Folders will not populate on the Home or My Content page filters until at least one piece of content is stored in it.

Relevant Articles and Training Videos

If you need additional assistance, please contact Support.

Was this article helpful?
0 out of 0 found this helpful
Have more questions?
Submit a Ticket