If you are redirected to the Unified Login (BTC Access) page, it will appear in a new browser tab.
You will be presented with two options for signing in: using a Username and Password, or via your Company's SSO (Single Sign-On), if configured.
For Username/Password:
- If your organization has not set up Single Sign-On (SSO) for Content Hub, input your Content Hub username (email) and click the "Continue" button.
- *Note: If your user account is associated with multiple Content Hub companies, you may be prompted to select a specific company/account.
- On the next screen, input your Content Hub password and click the "Sign In" button.
- If authentication is successful, you will be directed to a landing page displaying a list of Bigtincan products available to you.
- Click on the "Analytics" item to access BTC Analytics.
For Custom Single Sign-On (SSO):
- If your organization has enabled Single Sign-On (SSO) for Content Hub, click the "Other SSO" button on the login page.
- On the next screen, input your Content Hub “CustomerCode” and click "Continue".
- On the next screen, you will see a new button near the bottom of the screen labeled "Sign in with {CustomerCode}".
- Click this button to be redirected to your Company's SSO page.
- *Note: If you are unsure of your “CustomerCode”, please contact your Administrator or Customer Success Representative.
- Sign in as you typically would on your Company's SSO page.
- Once authentication is successful, you will be redirected to the landing page displaying a list of Bigtincan products available to you.
- Click on the "Analytics" option to access BTC Analytics.