How to Sign In via Unified Login (BTC Access)

If you are redirected to the Unified Login (BTC Access) page, it will appear in a new browser tab. 

You will be presented with two options for signing in: using a Username and Password, or via your Company's SSO (Single Sign-On), if configured.

For Username/Password:

  1. If your organization has not set up Single Sign-On (SSO) for Content Hub, input your Content Hub username (email) and click the "Continue" button.
    1. *Note: If your user account is associated with multiple Content Hub companies, you may be prompted to select a specific company/account.
  1. On the next screen, input your Content Hub password and click the "Sign In" button.
  2. If authentication is successful, you will be directed to a landing page displaying a list of Bigtincan products available to you.

Screenshot_2023-04-04_at_3.56.11_PM.png

  1. Click on the "Analytics" item to access BTC Analytics.

For Custom Single Sign-On (SSO):

  1. If your organization has enabled Single Sign-On (SSO) for Content Hub, click the "Other SSO" button on the login page.

  1. On the next screen, input your Content Hub “CustomerCode” and click "Continue".

  1. On the next screen, you will see a new button near the bottom of the screen labeled "Sign in with {CustomerCode}". 

  1. Click this button to be redirected to your Company's SSO page.
    1. *Note: If you are unsure of your “CustomerCode”, please contact your Administrator or Customer Success Representative.
  2. Sign in as you typically would on your Company's SSO page.
  3. Once authentication is successful, you will be redirected to the landing page displaying a list of Bigtincan products available to you.

Screenshot_2023-04-04_at_3.56.11_PM.png

  1. Click on the "Analytics" option to access BTC Analytics.
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