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2023 Content Hub Release Notes

Updated

iOS, Windows, and Android will be supporting the 2 most recent operating systems prior to the most current update

All modern and up-to-date browsers are supported, and we recommend you keep up with updates for the best security and experience. IE 11 is not supported.

iOS 5.14.0 Release

May 31, 2023

Updates

  1. Adding support for the new admin configurable options for Advanced Search Results!
    • Admins have a new platform configuration option for Search. Navigate to Platform Configuration > Search where administrators have a drag and drop menu that controls the order in which search results are displayed to all users in the tenant.
    • Users will now see Search results for Pages, Files, and Stories in the order that Admins prefer them to. 

Bug Fixes

  1. Resolved an issue where opening notes caused Story sizing problems.
  2. Resolved an issue where comments were stuck in the pending state for too long on iOS devices.
  3. Resolved an issue where Rating Stars were displayed as Likes on iOS devices.

Web Release

May 23, 2023

Updates

  1. Hubshare Room Improvement 
    • Personalization of the hubshare rooms is important for showcasing the buyers the right information regarding previously held discussions and questions asked. We’ve updated the Access Form to Hubshare Rooms to display the Hubshare Room Title instead of “Welcome to “users” Room”.
  2. Hubshare Weblinks Reporting Update
    • Hubshare users are now able to see “Time on Page” data informing them how long each recipient viewed the website. This information can be reviewed in the hubshare console.
  3. CloudFiles for Publishers - Dropbox sync improvements 
    • Support for retaining tags - When files are updated in Dropbox, the corresponding stories will get the updated files and retain the previous file tags.
    • Support for retaining user bookmarks - When files are updated in Dropbox, any user bookmarks connected to the corresponding Content Hub file will be retained and now point to the updated file.
    • Support for file renames - When files are renamed in Dropbox, they will also be renamed in Content Hub to keep the same names as in Dropbox.
    • Support for file deletions - When files are removed from Dropbox, they will also be removed from stories in Content Hub.
    • Faster syncs - Improvements for faster syncing of files from Dropbox to Content Hub.
    •  

Bug Fixes

  1. Customer logo’s will now appear as expected in the top left corner of the Web App if the 9 dots feature is not enabled.
  2. The notification indicator (blue dot) will appear as expected for Pitch Builder, Chat, and Notifications when those features are in use.
  3. Resolved an issue when Web Links were shared. Previously if the file panel was collapsed there was no way to expand it without refreshing the page, now the file panel is collapsed the button to expand is visible to users.
  4. Resolved an issue where adding a video to Pitch Builder while viewing a Story in List view displayed an error message, now users are able to add videos to Pitch Builder successfully from List view and Grid view.
  5. Resolved an issue where the more options menu when a video was being viewed did not have the option to add the video to Pitch Builder.
  6. Resolved an issue when using the social share feature to LinkedIn or Twitter an error message was displayed “Page Not Found (404)- Bigtincan”, users are now able to successfully post to social media sites.

Outlook Add-in Release

May 4, 2023

Updates

  1. UI updates for the Outlook Add-in
    • Users have the option to specify the title of the share that it gets recorded as. Earlier the share was always logged as the subject of the email but now there is a new “Title” field that defaults to the email subject, and can be modified by the user before attaching files to the email.
    • New file selection option that allows the user to select and add files from recommendations as well as manual searches, and add them to the email as a single share. 

                     

 

                       

 

Web Release

May 3, 2023

Updates

  1. Introducing new admin configurable options for Advanced Search Results!
    • Admins have a new platform configuration option for Search. Navigate to Platform Configuration > Search where administrators have a drag and drop menu that controls the order in which search results are displayed to all users in the tenant.
    • Users will now see Search results for Pages, Files, and Stories in the order that Admins prefer them to.
  2. Additional Search enhancements:
    • Admins now have the configurable option to enable partial results for search queries. 
    • When applied this setting will automatically append the wildcard attribute to the end of all searches performed within the tenant. The Wildcard operator will expand the potential list of results for a given search query by including additional characters after the end of the last word in the query as successful matches.
      • Eg: With “enable partial results’ enabled for a tenant, users could expect the search query “Quick brown” to return results for “Quick brown”, “Quick brownies”, and “Quick brown.ppt”.
  3. The left-hand navigation menu is now configurable!
    • Navigate to Platform Configuration > General > Navigation to customize the order features are displayed in the left-hand navigation menu. Some items will now be found in the overflow menu (>) to support additional features in the left-hand navigation menu.

  4. Now supporting External Links to be viewed in the native File Viewer
    • Publishers have the option to set links to open in internal File Viewer
      • Publishers can test in the publishing workflow to ensure that the external link they are adding to a Story is supported for viewing in the File Viewer.
  • Users no longer have to leave the core Hub experience to view content hosted on external links
  • Shared Links are now viewed with the File Viewer in HubShares
    • Capture detailed analytics on user interactions with external links.A new Admin option added to Platform Configuration allows complete configuration of the items in the left-hand navigation menu.

Bug Fixes

  1. MS Dynamics CRM Integration: 
    • Updates ensuring Sales stages from Dynamics are displaying properly in Platform Configuration
  2. Resolved an issue where social shares to LinkedIn & Twitter were displaying an error message
  3. Drive: 
    • Updates ensuring proper function of both camera and mic when recording a submission for an embedded Brainshark Coaching Course
    • Hub File Detail label displays appropriately when file is synced to Drive
  4. Updates ensure that files added to a HubShare present as downloadable if proper configuration settings have been set. 
  5. Updates ensuring the HubShare Console presents Account values from Salesforce correctly.
  6. Resolved an issue where admins were not able to edit or create new SAML connections after connecting SSO in Identity.
  7. Resolved an issue where making a change to the HTML code in a non-English language email template changed the verbiage in the template to English.
  8. Resolved an issue where embedded links were not opening as expected in new tabs.

Android 5.8 Release

April 26, 2023

Updates

  1. Improved behavior for Custom home screens
    • A single tap on the home icon will bring you back to the previous location on the home screen
    • A double tap on the home icon now reloads the home screen from the root page.
  2. Advanced Search updates:
    • JSBridge API enhancements for Advanced Search on the Android App 
      • New parameters for filtering and sorting in search, searchFiles and searchStories API endpoints. 
    • Filters included in Advanced Search:
      • Location(channels)
      • Date Modified
      • File Type
      • File Size
    • Designate the result types in Advanced Search from the following: 
      • All Results
      • Pages
      • Files
      • Stories
    • Results can present depending on users preference from the following parameters: 
      • Relevance
      • Name
      • Date Modified

 

Bug Fixes 

  1. Updates to prevent the app from crashing when logging in
  2. Updates ensuring the proper rendering and display of story descriptions 
  3. Updates ensuring thumbnails are properly displayed and accessible 

 

Web Release

April 11, 2023

Updates

  1. Search and Filter functionality added to the HubShare Console
    • Adds the ability to search your previously created Hubshare Emails, Links, and Rooms by Title.
    • Filters allow further refinement of these Search results. Filter by:
      • Type (All/Email/Link/Room)
        • Supports multiple selections (e.g. having 2 types selected)
      • Status (All/Active/Expired)
      • Date (Date Picker)
  2. Added a configurable option to limit the Company Library view to only show the images individual users have uploaded.
      • Currently the Company Library shows all images uploaded within your tenant. For customers who would like to limit the ability for users to see other images added to the Company Library there is now a configuration option which will only show images in the Company Library that the user has uploaded themselves.
      • If you’re interested in this feature please reach out to your customer success manager who can enable this for you.

Bug Fixes

  1. Updates ensuring the “Can Edit Options” setting in configuration bundles is honored.
  2. Updates ensuring appropriate translation of email templates.
  3. Updates ensuring the selected & default Sorting option is always honored when navigating the Web App.
  4. CRM Integration - Microsoft Dynamics
      • Updates ensuring that the Hubshares show up on Contact, Account and Opportunity Timeline in MS Dynamics as expected.
      • Updates ensuring that the opportunities are filtered based on stages defined in the user settings.
  5. Updates ensuring proper functionality of the “Share Option” when searching with the Advanced Search feature 

 

 

Windows Release

Mar. 20, 2023 

Updates

  1. Allow “Help” button to be turned On/Off
    • Admins can disable the Help button, located in the left hand navigation menu. 
    • Navigate to the Configuration Bundle > UI Settings and enable/disable “Help”
  2. SAML 2.0 - Tenancy User Suffix: Improvements made to the SAML Configuration screen to allow users to access a secondary tenant (typically User Acceptance Test (UAT) system) with the same email address as production.
  • We’ve added an optional Suffix field to Content Hub SAML IdP Configuration UI Screen which will automatically append an admin defined suffix to users when authenticating, allowing those users to access a Content Hub tenant using the same email address and SAML authentication as their primary/production tenant to better support UAT efforts.
  • This field is optional and should only be used for secondary tenants - for more information on best practices please reach out to your Customer Success representative.

 

Bug Fixes

  1. Updates ensuring the Story Badges only appear when proper settings are enabled in the Configuration Bundle 
  2. Updates ensuring embedded YouTube Videos will display in full screen
  3. Updates ensuring the appropriate email template is displayed when using the email template editor.
  4. Updates to HubShares ensuring Microsoft Dynamics contacts are auto-populated when entering emails in the “To” field.
  5. Updates ensuring Featured Stories are not removed from the Featured list after being viewed.

 

Windows 5.11.0 Release

Mar. 13, 2023 

Updates

  1. JSBridge API enhancements for Advanced Search on the Windows App 
    • New parameters for filtering and sorting in search, searchFiles and searchStories API endpoints. 
  2. Improvements to the File Viewer: Now supporting .zip files 
    • Displays the contents of a .zip file so they can be viewed in the Tabbed Viewer within the app without forcing the user to download the folder
  3. Added support for the Microsoft “Share Charm” 
    • The Windows app is now able to create Stories from Share via Windows explorer and Windows share options.
  4. Added support for BTCA files to be shared via Hubshare (Emails & Links) on the Windows App. A BTCA File is interactive content like VR, HTML5, and Studio content (in the BTCA file type).
    • There is a configuration bundle setting that needs to be enabled for users to share BTCA files.
    • All BTCA files that have already been published will inherit a “Blocked” Share Status, while all BTCA files published in the future will inherit the tenant default Share Status.
  5. Added the ability to delete pages within Pitch Builder on the Windows App by right clicking on a page thumbnail and selecting ‘delete’.

Resolutions

  1. Resolved an issue where a user opening a link to a website with an embedded PDF caused the Windows app to crash
  2. Improved translations
  3. When viewing analytics for Hubshare Links when the lead form isn’t mandatory all anonymous users will now be aggregated into a single row.

 

iOS 5.13.0 Release

Mar. 8, 2023 

Updates

  1. Users can now share BTCA Files from the iOS app.

  2. New “XR” file type added in Search filters for searching exclusively for BTC XR contents.

  3. Double tapping on the home icon now reloads the home screen from the root page.

Bug Fixes

  1. Resolved an issue where content sync was not completing in some cases with set Cache limits.

  2. Updates ensuring the proper display of user insights for HubShare Links

  3. Resolved an issue where JSB search API was not triggering the search with desired keywords on iPhones.

  4. Resolved an issue where the correct story was not opening when using Spotlight search.

  5. Resolved an issue where AR Camera contents were no syncing completely when switching between separate accounts on a single device

 

Web Release

Feb. 27, 2023 

Updates

  1. Email Template Improvements

    • “Content You Shared Has Been Viewed” template updated to generate an email displaying “View Share Console” option when being shared with external users.  

  2. Click the Home button to navigate to back to the “root” home page of a Custom Home Screen

    • If already on a “sub-page” of the Custom Home area, clicking the Home button in the Nav Menu will load the Custom Home Screen’s top level landing page.

Bug Fixes

  1. When Creating a HubShare Link from a File Stack the "Open HubShare Console" does not open the console

 

Web Release

Feb. 6, 2023

Updates

  1. Removed the “Reporting/BI” Settings from user profiles which were associated with the legacy Reporting tool. 
    • The new Bigtincan Analytics solution does not support those settings.
  2. JSBridge API enhancements for Advanced Search on the Web App 

Bug Fixes

  1. Resolved an issue where End users were getting an error when they tried to download files from HubShare Rooms if those files have been updated in the original story and the HubShare Room Owner hadn’t clicked on “Update” to sync the latest file changes to the HubShare Room

 

iOS 5.12.1 Release

Jan. 25, 2023 

Bug Fixes

  1. Resolves an issue where the app crashed sporadically when opening specific Stories. 

  2. Resolves an issue where some custom home screens got stuck while a “Preparing file” notification when the app is opened after being in the background for a long time.

 

Web Release

Jan. 16, 2023 

Updates

  1. Custom Admin Improvements

    • Headers are now locked at the top of the screen so they are always visible when navigating down the page

  2. Improvements made to Japanese translations

  3. In HubShare Rooms, the custom message field is now displayed in the HubShare Console

  4. Added the File count to Story Thumbnails when looking at the list of Stories in a Channel

Bug Fixes 

  1. Resolved an issue where the force password change page was displayed blank

  2. Resolved an issue where the option to Sign Out was Still Available even when disabled in Config Bundles

 

iOS 5.12 Release

Jan. 5, 2023 

Updates

  1. Bigtincan XR files
    • BTCXR files are AR contents packaged as .btcxr files. These open up the experience directly, as compared to the previous flow of launching them via scanning trigger images in the  AR Camera.
    • BTCXR files can be added to stories as files or can be added as quicklink stories.
  2. Shared SSO 
    • When enabled, it allows iOS apps to use a shared SSO session for a more seamless authentication experience on iOS.
    • This works with apps that use ASWebAuthenticationSession with non ephemeral sessions, for SSO.

Bug Fixes

  1. Resolved an issue where “Preparing file” pop-up was being displayed in some cases.

  2. Resolved an issue where story description was not being displayed in full for some stories.

  3. Resolved an issue where embedded Brainshark videos in a story description were being displayed in dark mode

 

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