Content Feedback

Improve collaboration with social commenting on content.  Users have the ability to share feedback via commenting and like/dislike for the assets they are using to interact with customers.  

Write a comment for a specific asset on the asset detail page. Tag someone in your comment to include them in the conversation (ex: @Shelly This is really great! So helpful when sharing.)

Reply to the comment to start a thread.  


An email notification will be sent for every comment, tag or reply - keeping everyone on the same page.

See a summary of content feedback for every asset in your content library. Identify top rated content at a glance.


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