If an admin wants to remove the Support link functionality, so users can’t submit support requests via email, follow the steps listed below:
- Navigate to the left side menu, and select Platform Configuration
- Select Configuration Bundles
- Click the Use the v4 web app link in the center of the screen (under the wheelborrow). This will open a new tab on the Configuration Bundles screen.
- Find the configuration bundle you want to edit, and click the paper/pencil edit button (to the left of the garbage can)
- Scroll to the UI section, and find Support Link.
- Uncheck the box for Support Link
- Click Save (in the upper right of the Edit configuration bundle screen).