Information to provide before moving this doc to the next step in the workflow:
Where in the product does this article information need to focus on?
- customers was unable to understand how to get to the right area and get configuration bundles started. Would like to better understand where to go, how it affects users and screenshots.
Can you provide screenshots or links to other documentation surrounding what you are looking for?
What kind of document do you feel would best support the information you need? How-To/Walkthrough, Introduction To
What is the background context to how the idea for this article came about? customer called in and needed a walkthrough because they were unable to access the right area. provided guidance but this has happened and it would be helpful to have a support article to guide them through on there own or to send over afterwards for knowledge awareness once off the call.