How to Remove a Channel from Hub Structure

Overview

This guide provides an overview on how to permanently delete a Channel from the Hub Structure.

Tools needed:

Admin access to Hub

What’s covered in this article:

What needs to be done before a channel can be permanently deleted from the Hub Structure

Details

Before any Channel can be deleted:

  1. All Groups must be removed from that Channel
  2. All active Stories must be removed from that Channel
    • Go to https://appnext.bigtincan.com/content, find the Channel in question and remove all active stories from it by going into individual stories to remove them: More (in the top right corner) - Archive
  3. Once above 2 requirements are met, you will get a "Delete" button when you open Channel properties under Platform Configuration - Structure that allows you to permanently delete a channel.

 

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