Integrating the CRM account with Bigtincan enables seamless exchange of data relating to contacts, events/meetings, opportunities and more. CRM integrations makes content creation that much more effective. Also, any interaction of CRM users with their contacts will be tracked in the CRM system. Administrators can enable or disable CRM accessibility to users in their Configuration Bundle settings. If using app.bigtincan.com navigate to Platform Configuration > CRM Integration to access this page. If using app.bigtincan.com, navigate to CRM Integration.
CRM integration with Bigtincan allows the user to:
- Use contacts from the CRM account to share content
- Use CRM based opportunity stages in Bigtincan
- Follow up on tasks and events based on the content shared from Bigtincan
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