How to Clear a Story Flag


This article will explain what it means when your stories has been flagged and show how to clear that flag to be able to edit the story again


A flag feature allows a user to flag a Story for follow-up purposes. Once a story is flagged, an admin must clear the flag in order to unlock the ability to edit that story.

*Note: In order to flag a story a user must be a part of a configuration bundle that has "can flag" enabled.


  1. Open the story in question and click on the flag next to the story name
  2. Click on Clear Flags

    3. Type in the reason for removing a flag (example: flagged issue has been fixed)

     4. Click on Clear Flags

     5. Admins can now edit this story

Was this article helpful?
1 out of 1 found this helpful